About The Position

The Group Rooms Coordinator is responsible for managing room blocks and coordinating group room needs for events at the National Center for Employee Development (NCED). This role involves working closely with clients, internal departments, and external vendors to ensure seamless execution of group accommodations.

Requirements

  • Experience in hotel reservations, event coordination, or a related field.
  • Proficiency in using property management systems (PMS) and Microsoft Office Suite.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Experience with the National Center for Employee Development (NCED) systems or procedures.
  • Knowledge of the Aramark hospitality services.

Responsibilities

  • Manage and maintain room blocks for various groups and events.
  • Coordinate group rooming lists, reservations, and cancellations.
  • Liaise with clients to understand their specific accommodation requirements.
  • Collaborate with the sales and events teams to ensure accurate forecasting and planning.
  • Process group billing and reconcile room charges.
  • Troubleshoot and resolve any issues related to group accommodations.
  • Maintain accurate records and generate reports on room block utilization.

Benefits

  • Equal employment opportunity
  • Freedom to participate in all aspects of the company
  • Professional growth opportunities
  • Focus on helping employees reach their full potential
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