Group Rooms Coordinator

Schulte Hospitality Group•Philadelphia, PA

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, and hands on Group Rooms Coordinator to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

Requirements

Minimum of six (6) months prior reservations or front office experience required in a full service hotel or related.
Minimum of High School education

Nice To Haves

Prior experience with Opera PMS is preferred

Responsibilities

Within 48 hours of receipt, inputs group room listings by following a detailed checklist
Works with Director of Revenue Management to achieve optimum occupancy and revenue
Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information
Creates and maintains complete files on all bookings reflected in Sales PMS
Provides information and assistance to enhance guest service
Participates in weekly group pick-up meetings
Provides continuous service to hotel and guests to assure guest satisfaction
Attend group pre-function meetings
Answer reservation sales calls when volume dictates
Posts, tracks and follows all SOP's with advance purchase/deposit reservations
Perform various other duties as assigned to meet business objectives

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!