Group Room Coordinator
About The Position
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. You are a driven, ambitious individual with a real passion for sales and customer service. Utilize your extraordinary organization, computer, and property systems management skills to best assist our Sales Manager and support all aspects of group rooms booking and coordination!
Requirements
- Extraordinary organization skills
- Computer skills
- Property systems management skills
- Passion for sales and customer service
Nice To Haves
- Experience with Delphi sales system
Responsibilities
- Utilize your extraordinary organization, computer, and property systems management skills to best assist our Sales Managers and support all aspects of group rooms booking and coordination!
- Correspond with clients, enter pertinent information into the Delphi sales system
- Enter rooming lists
- Turn groups definite and detail appropriately
- Reconcile room blocks
- Process commissions for accounting department
- Assist the Sales Manager with researching potential clients, and sending out information to qualified leads
- Provide support for the Business Travel Team as needed
- Perform various administrative duties such as: typing, answering telephones, sending correspondence, etc. as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
