Group Risk Specialist – US ORM Change Governance

TD•Portland, ME

1d•$91,000 - $145,600•Onsite

About The Position

The Operational Risk Officer III provides a broad range of operational risk analysis, reporting and/or support to business partners. Acts as a specialist/expert in providing guidance/advice on a range of operational risk related matters within assigned area of specialization. The U.S. Operational Risk Management (ORM) Change Governance team is part of the 2LOD and responsible for establishing requirements, providing guidance, communicating governance requirements, and monitoring adherence to U.S. Change Governance and New Business and Product Approval (NBPA) Programs. The team supports governance, reporting, regulatory compliance, and oversight activities across the U.S. organization. The team interacts with business and risk stakeholders across the 1LOD and 2LOD to promote effective governance, regulatory compliance, risk transparency, and sustainable change implementation.

Requirements

Bachelors degree or progressive work experience in addition to experience below
7 + Years of related experience
Proven project management skills and analytical ability, including tactical planning and process management
Demonstrated ability to effectively contribute to multidisciplinary working committees and to manage small/medium size projects
Demonstrated ability to develop and maintain strong business relationships including relationships with TDBFG
Ability to influence the decisions and actions of others without express authority
Ability to analyze information, identify trends, draw conclusions, present results and where appropriate provide recommendations on mitigating potential risks
Proven leadership experience, with strong background in TD Bank Operational risk management function(s)
Excellent written and verbal communication skills, including facilitation, presentation skills, public speaking ability, and positive public presence
Ability to interpret guidelines, standards, policies, and analytical results to inform senior-level decision-making
Ability to work with large datasets and perform data analytics (e.g., trend analysis, anomaly detection, sampling)
Strong attention to detail, with the ability to identify root causes of issues and observations
Strong analytical and organizational skills, including the ability to manage multiple priorities and deadlines
Confidence and judgment to challenge the status quo and engage in constructive challenge when needed
Strong written and verbal communication skills; ability to build and maintain effective working relationships with cross-functional teams
Ability to locate, read, and understand regulatory guidance and how it applies
Hands-on experience and knowledge of leading industry practices pertaining to operational risk management, regulatory reporting requirements, and change and delivery risk management
Ability to lead a team and influence senior stakeholders across business and risk functions
7+ years of experience in risk management, internal audit, controls testing, compliance, or a related field within financial services
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Sitting – Continuous
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

Hands-on experience with Microsoft Copilot and other generative and agentic AI tools to automate and improve processes

Responsibilities

May lead a small team or operate in a lead capacity managing risk activities such as KRI, CSI, RCSA and actions plan reporting on behalf of a key business or functional area
Supports businesses and processes that are generally diverse and large scale in nature and/or fairly complex in terms of Customer activities and transactions
Analyzes potential operational risks and ensures key risks are aggregated/escalated to appropriate areas
Contributes to the effective management of financial results and budgeting activities
Supports ongoing operational risk measurement activities by acquiring, analyzing, and reporting business operational or relevant loss data
Establishes and provides regular risk analysis and reporting on operational loss performance of the business
Supports business with analysis and reporting on operational risk issues and their impact which may include scenario analysis
Supports established enterprise-wide risk escalation, review, and approval processes, data management, policies, and risk assessment processes
Develops and maintains knowledge of existing and emerging risks across the business, and represents the business/function on TD Bank Risk Officer Committees or related working group/project teams
Possesses an understanding of the regulatory landscape and requirements, ensuring they are identified and articulated to business management as applicable
Supports TD Bank enterprise-wide operational risk strategies and/or corporate risk management requirements by guiding business partners through various operational or related risk management activates (e.g. Key Risk Indicators (KRI), Risk & Control Self Assessments (RSCA), etc)
Provides guidance, advice, and/or training and educational programs within own area of responsibility to improve business' understanding of related risk and emerging trends
Develops and fosters strong relationships with business unit management to improve communication of business-specific operational and/or related risk management issues
Participates in the review of scorecard results and/or capital allocation issues affecting overall risks and act as a key resource on risk issues for assigned businesses/specializations
Participates in regulatory reviews and/or completion of risk management surveys where applicable
Serves as subject matter expert (SME) role on risk matters for a key business area and provides guidance and/or advice to business management via risk related activities/processes
May be involved on risk related committees and/or related working groups as a SME and plays a lead role in research/analysis and/or integrating/implementing key risk management practices
Leads risk analysis and coordinates the collection, aggregation, and validation of potential losses/risk factors for assigned business area/unit
Maintain U.S. Change Governance and NBPA Program policies, standards, methodologies, procedures, and supporting documents in compliance with regulatory requirements and internal requirements
Execute governance oversight activities to validate compliance with the U.S. Change Governance and NBPA Programs
Complete analysis of change data (e.g., risk assessments, reports, system extracts) to provide required reporting on Change and Delivery Risk
Document and distribute clear and concise meeting minutes within 24 hours of the meeting
Create executive ready presentations
Support committee secretary responsibilities (e.g., develop meeting agenda & materials, document meeting minutes, maintain mandate)
Execute required regulatory compliance management activities for the U.S. Change Governance and NBPA Programs
Communicate and work with stakeholders across 3LODs
Create and present training for U.S. Change Governance and NBPA Programs across various audience levels
Ensure supporting evidence is effectively documented and stored for all activities to maintain an effective audit trail
Provide timely and clear responses to stakeholders in alignment with U.S. Change Governance and NBPA Program requirements
Challenge stakeholders when supporting evidence doesn't clearly demonstrate compliance with the U.S. Change Governance and NBPA Programs
Identify opportunities to streamline and automate processes (where appropriate), including with generative AI and agentic AI
Proactively identify and assess risks; escalate to management as needed; confirm findings and drive action plans to mitigate and manage risks
Monitor emerging issues, trends, and evolving regulatory requirements; assess impacts; and recommend actions to management
Manage deliverables and timelines and provide proactive status updates to management