Remote -Group Reservations Specialist – Entry-Level

Destination Careers • Boston, MA

4d • $45,000 - $65,000 • Remote

About The Position

The Group Reservations Specialist supports group-related reservation and scheduling needs by coordinating multiple participants, managing timelines, and accurately documenting and communicating reservation details. This support-driven, administrative role is suited to detail-oriented individuals comfortable managing multiple coordination elements in a remote setting.

The position is fully remote. Flexible scheduling may be available, and training and ongoing guidance are provided.

Requirements

• Strong organizational and multitasking abilities.
• Clear written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.

Nice To Haves

• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles; experience is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details, confirmations, and updates.
• Maintain accurate group records, participant information, and documentation.
• Track timelines to ensure confirmations and changes are processed correctly.
• Respond to inquiries related to group reservations and logistics.
• Follow established workflows and quality standards.
• Collaborate with internal teams to support group coordination efforts.

Benefits

• Remote work flexibility
• Flexible scheduling may be available
• Training and ongoing guidance provided
• Opportunity to build group coordination and client service skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed