Group Reservations Specialist – Remote - Entry Level

Destination Careers•Los Angeles, CA
•Remote

About The Position

The Group Reservations Specialist supports group-related reservation and scheduling needs in a fully remote setting. The role assists with coordinating multiple participants, managing timelines, and ensuring reservation details are accurately documented and communicated. It is support-driven and administrative in nature, with an emphasis on detail, communication, and client satisfaction. Flexible scheduling may be available, and training and ongoing guidance are provided.

Requirements

  • Strong organizational and multitasking abilities.
  • Clear written and verbal communication skills.
  • High attention to detail and accuracy.
  • Ability to work independently in a remote environment.
  • Basic computer proficiency and willingness to learn new systems.
  • Professional, reliable, and client-focused.

Nice To Haves

  • Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Responsibilities

  • Assist with group reservation requests and scheduling coordination.
  • Communicate with clients regarding group details, confirmations, and updates.
  • Maintain accurate group records, participant information, and documentation.
  • Track timelines to ensure confirmations and changes are processed correctly.
  • Respond to inquiries related to group reservations and logistics.
  • Follow established workflows and quality standards.
  • Collaborate with internal teams to support group coordination efforts.

Benefits

  • Remote work flexibility
  • Flexible scheduling may be available
  • Training and ongoing guidance provided
  • Opportunity to build group coordination and client service skills
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