Group Product Manager

C1•San Francisco, CA

3d•Onsite

About The Position

C1.ai is building a universal control plane for the agentic enterprise, designed to manage access and operations across hundreds of systems. This foundational platform aims to help both humans and AI agents navigate the AI-enabled enterprise, understand access permissions, and manage them safely. The platform is intended to connect with SaaS applications, infrastructure, internal tools, and AI agents that have a concept of 'who.' The company is described as small but fast-moving, offering significant ownership opportunities for those who want to help build the product from the ground up. The Group Product Manager role focuses on defining the future of identity security. This individual will own significant product areas, collaborating with Engineering, Design, Customer Success, Sales, and customers to identify problems and deliver solutions that provide measurable customer value. The role requires driving products from discovery through launch and iteration, balancing customer needs, technical complexity, and business priorities. A key aspect of the role involves extensive customer interaction and leveraging AI throughout the product development lifecycle, including product discovery, customer research, roadmap planning, and execution, while also shaping AI-powered capabilities within the platform.

Requirements

Experience taking a product from 0 to GA in a category without an established playbook where you've had to define the problem space yourself, not just execute against one someone else scoped.
7+ years of Product Management experience shipping successful B2B SaaS products.
Experience using AI tools as part of your daily product workflow, with enthusiasm for applying AI to both product development and customer experiences.
Exceptional customer empathy and a passion for understanding workflows, pain points, and opportunities.
Excellent analytical skills and comfort using quantitative and qualitative data to guide decisions.
A highly collaborative working style—you enjoy partnering with Engineering and Design to solve difficult problems together.
High agency and comfort operating in ambiguous, fast-moving startup environments.

Nice To Haves

Experience in identity, security, infrastructure, developer tools, or IT admin products.
Experience working closely with enterprise customers and translating complex requirements into elegant product experiences.
Experience leading products through periods of rapid company growth.

Responsibilities

Own product strategy: Define vision, strategy, and roadmaps for key areas of the platform, ensuring investments align with customer needs and company priorities.
Drive product execution: Partner closely with Engineering and Design to take products from concept to launch, making thoughtful tradeoffs while maintaining a high quality bar.
Talk to customers constantly: Build deep customer empathy through interviews, support conversations, design partnerships, and product usage analysis to identify opportunities with meaningful business impact.
Define success: Establish clear product goals and success metrics, measure outcomes, and continuously iterate based on customer feedback and data.
Lead cross-functional alignment: Bring together Engineering, Design, Sales, Marketing, Customer Success, and executive leadership around product direction and execution.
Build with AI: Leverage AI throughout the product development lifecycle—from customer research and competitive analysis to specification writing and roadmap planning—and help shape AI-powered capabilities within our product.
Raise the bar: Continuously improve how Product works by refining planning processes, product quality, customer feedback loops, and execution speed.