Group Product Manager (eSource Clinical Data Management)

Professional Case Management

About The Position

The Group Product Manager (GPM) acts as the organization's ultimate "Champion" and Subject Matter Expert (SME) for the eSource ecosystem, comprising both RealTime and CRIO platforms. This role goes beyond administration; it is a strategic leadership position responsible for the product roadmap, international deployment, vendor governance, and data integrity. The GPM will bridge the gap between technical configuration and clinical execution, ensuring our systems are not only compliant and validated but are also driving the future of decentralized, hybrid, and site-based trials.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, Healthcare Administration, or a related field (required)
5+ years of experience in product management, business analysis, technology implementation, or related roles
Experience managing complex platforms, enterprise systems, or multi‑stakeholder products
Proven ability to define product strategy, build business cases, and present recommendations to senior leadership
Strong understanding of end‑to‑end product lifecycle management
Excellent communication, collaboration, and stakeholder engagement skills
Ability to operate effectively in fast‑paced, cross‑functional environments

Nice To Haves

Master’s degree preferred
Experience with digital platforms, mobile or web‑based applications, or workflow automation
Familiarity working within or alongside a formal PMO, agile delivery, or scaled product frameworks
Experience managing vendor relationships and third‑party solutions
Agile, product ownership, or project management certifications (e.g., CSPO, SAFe, PMP) are a plus

Responsibilities

Lead discovery efforts to understand user workflows, business needs, technology gaps, and product opportunities
Define product vision, strategy, and success metrics for assigned product portfolios
Map high-level workflows and translate business needs into product requirements and epics
Partner with business, operational, technical, and leadership stakeholders to gather input and validate direction
Develop and maintain business cases, including value propositions, cost estimates, high-level timelines, and implementation roadmaps
Ensure planning, analysis, and recommendations are clearly documented and support executive-level decision-making
Balance short-term delivery needs with long-term strategic objectives
Serve as product owner for assigned platforms, systems, or digital tools
Own and maintain product roadmaps, backlogs, and prioritization frameworks
Identify, evaluate, and propose enhancements, optimizations, and new product capabilities
Coordinate with vendors, internal technology teams, and business partners to support successful delivery and adoption
Collaborate with change management, training, and operations teams to support onboarding and ongoing user success
Establish and maintain governance, documentation, and decision-making processes for products
Ensure solutions align with organizational priorities, architectural standards, security, and regulatory/compliance requirements
Monitor performance metrics and user feedback to inform continuous improvement
Perform other duties as assigned