Group Product Manager, Wrap-Up and Payments

H&R Block•Kansas City, MO

About The Position

The Group Product Manager is a strategic people leader responsible for developing, planning, and managing complex products and programs with broad business impact. This role leads and develops a team of Product Managers, translating product strategy into execution while ensuring outcomes align with customer and business needs. The Group Product Manager oversees product budgets, drives best practices across product development and discovery, and guides seamless technology and business transitions while maintaining operational excellence. The ideal candidate brings strong business, technology, and financial acumen, along with the ability to influence stakeholders at all levels and balance strategic leadership with hands-on product management expertise.

Requirements

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
8 years minimum related work experience

Nice To Haves

Strong business, technology, and financial acumen
Ability to influence stakeholders at all levels
Balance strategic leadership with hands-on product management expertise

Responsibilities

Develop high-performing teams that utilize continuous product discovery best practices, including frequent user research, to ensure products meet user needs and business goals.
Clearly articulate a compelling vision for the product and demonstrate a deep understanding of customer problems.
Advocate and implement customer-centric discovery practices, leading by example in problem-solving and learning.
Drive critical thinking in product backlogs by evaluating desirability, viability, and feasibility, making trade-offs, and helping teams define MVPs and subsequent iterations.
Develop high-performing teams that deliver using modern SDLC best practices and methodologies, ensuring a comprehensive roadmap and backlog across teams.
Manage the delivery of all customer experience, design, go-to-market, and technology components, partnering with business leaders to secure necessary resources and manage the product/project budget to meet or exceed financial and timing goals.
Inspire, guide, and motivate others to achieve common goals, successfully influencing stakeholders and navigating complex challenges and dependencies.
Lead activities to share progress, direction, and feature demonstrations with leadership, using strong influence leadership skills to coordinate technology and design work for on-time delivery.
Align product strategy with technical capabilities and constraints.
Regularly conduct team retrospectives and drive resulting actions to continuously improve processes and outcomes.
Collaborate effectively across engineering, design, and business functions to obtain and commit necessary associate resources at the appropriate time, level, and expertise to support the products.
Craft logical business cases, understand financial impacts, and define and execute business and customer benefit OKRs.
Use data to prioritize opportunities, demonstrate product value, and impact KPIs.
Lead the team in deriving insights and driving the learning agenda through analysis and testing.
Engage in personal development to enhance competencies in people leadership, strategy, and high-performance execution, while developing and leading high-performing teams.