Group Product Manager II - Agile

Truist Bank•Charlotte, NC

19d•Onsite

About The Position

The Group Product Manager II – Marketing Platform Strategy & Experience Integration Manager is a senior product leader responsible for defining, championing, building, delivering, and measuring marketing platform products and capabilities across Truist. This role leads high-performing product teams and owns the strategy, roadmap, and execution of a portfolio of marketing platforms that enable personalized, data-driven client experiences. This role is primarily accountable for product management leadership and delivery excellence, and secondarily responsible for driving integration strategy across platforms to enable seamless marketing execution. The role partners across Product, Marketing, Technology, and Risk to ensure platforms deliver measurable business outcomes, including client acquisition, engagement, and digital sales.

Requirements

A minimum of fifteen+ years in a combination of professional services and financial services industry
Seven+ years of product management experience
Deep understanding of software development methodologies and best practices
Deep and broad experience in digital banking, financial services, or other complex transactional services
Experience leading complex, cross-functional initiatives and large scale projects
Demonstrable understanding and application of digital concepts and technology
Ability to lead initiatives throughout the software development lifecycle, including post implementation
Bachelors’ degree in business, engineering, design, or technology field; banking or financial management education or equivalent education and related training
Strong strategic thinker, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts
Demonstrated experience in managing a varied team of professionals in a project-based environment and a proven ability to coach and develop a team
Outstanding skills presenting/communicating ideas and data to Executive level leaders
Sound business judgment and ability to build a business case around a product or service
Expert relationship builder; developing open, effective, considerate, and productive working relationships. Can “work the matrix” and gain credibility quickly with internal and external constituents
High level of adaptability; responds appropriately and competently to the demands of work challenges when confronted with change, ambiguity, adversity, and other pressures

Nice To Haves

Two or more years of experience working with enterprise marketing technology ecosystems, including content management systems, customer data platforms, personalization/engagement tools, and marketing analytics solutions.
Two to five years of experience in financial services or another highly regulated industry (e.g., healthcare, insurance, telecommunications).
Experience leading cross-functional initiatives such as platform integrations, marketing technology modernization, or digital transformation programs.
Experience applying and scaling Agile product management practices across multiple teams, platforms, or value streams.
Demonstrated ability to define product strategy, prioritize roadmaps, and deliver customer-centric marketing capabilities that drive measurable business outcomes.
Experience evaluating, adopting, or scaling AI platforms and AI-enabled capabilities to accelerate delivery, improve operational efficiency, and support scalable marketing technology and digital experience outcomes.

Responsibilities

Responsible for leading a team of Product Managers and Product Owners, setting direction and priorities for products, services, and experiences targeted for various client groups across the organization.
Responsible for understanding industry landscape, competitive environment, and voice of client.
Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners.
Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations.
Partner with Tech Agile teams on development, rollout, and post-production support.
Partner with Legal, Risk, & Compliance on new product development and remediation when applicable.
Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout.
Responsible for the client experience/results/KPIs of assigned platforms.
Manage product pricing, including modeling pricing changes.
Manage annual budget, including monthly forecasting.
Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning.
Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences.