Group Operations Director - East Region

Target • Minneapolis, MN

13h • $135,000 - $243,000 • Hybrid

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams. A role in Supply Chain Operations means the opportunity to contribute to an emerging new team that’s adding smart and capable people all the time. You will apply data science, analytics and your impressive technical and logistical aptitudes to make sure that our products are processed efficiently. Your passion meets your vision when it comes to working the data, solving problem statements, gap analysis and asking the all-important question of “What if … ?” Primary Function: The Group Operations Director is responsible for the readiness assessment and program deployment of supply chain transformation capabilities and inventory control quality assurance strategies across a geographical or functional supply chain region. This role works in the implementation of new initiatives/standards, the testing of future-state programs, and will serve to apply future operating principles within the existing operation(s) to drive continuous improvement within existing processes. They will monitor and assess transformation capability implementations through key metrics and project/program deployment plans to ensure delivery upon critical initiatives. Through their leadership, they will test and deploy processes and disciplines that evolve process definition and execution within the nodes aligned to the region. In addition, they will assist Field and HQ leadership with program deployment prioritization to enable successful implementation of new and updated processes to drive/enable continuous quality improvement and support the ongoing transformation within supply chain.

Requirements

• Minimum Bachelor’s degree
• 10+ years of experience working in Supply chain, must include experience managing a department (ex. internal Target Sr. Operations Manager) or equivalent external department/shift accountability for business performance.
• Proven experience in implementing continuous improvement and/or process engineering principles (such as Lean/Six Sigma methodologies) providing solutions for large scale operations considering multiple interdependencies.
• Travel 35-50% of the time.
• Strategy, strong operational acumen, solid communication skills, ability to collaborate and influence across multiple partners, numerical reasoning and some understanding of data and business intelligence functions.
• Demonstrated experience in problem solving through data and analytics and applying solutions across broad-scale operations.
• Strong ability to think critically and creatively from problem scoping and definition to solution development.

Nice To Haves

• Master’s Degree or equivalent Leadership experience
• Multiple Operational rotations in a distribution center
• Certifications: Six Sigma Green Belt

Responsibilities

• Set operational objectives defined by existing and evolving operational plans to deliver on prioritized transformation capabilities and quality program deliverables.
• Responsible for the regional ownership of the field-based capabilities within inventory control and quality assurance (ICQA).
• Responsible for all ICQA metrics within the region and works with team to deliver accuracy throughout the regional value chain.
• Drives continuous improvement through leveraging Lean/Six Sigma tools to drive for detailed, multi-tiered analysis and improvement across the region.
• Deploys control plans and corrective action to address defects.
• Responsible for the implementation and subsequent monitoring/execution of standard operating procedures (SOPs) that eliminate or reduce defects within the node.
• Assesses processes to refine, simplify, and drive efficiency in inventory touches across the value chain driving down opportunity for defect and providing clarity in ownership/accountability.
• Monitors results from key metrics to assess and report on performance within the initiative.
• Builds a culture of continuous improvement within the region to anticipate the future needs of supply chain and build world-class processes, systems, and technologies in support of the known and unknown needs of the Target guest.
• Develops operational routines/rhythms to align reporting/metrics to action across core business teams.
• Coordinates strategy and development across multiple partners (Building and regional leadership, GSCL Operations, ICQA HQ team, etc.).
• Understand objectives of Field and HQ leadership to influence and prioritize Supply Chain needs and positively impact Target.
• Responsible for the coordination of communication between field and SC transformation teams to support testing on processes.
• Work with building leaders to identify issues with existing best practices, as well as, team capabilities to determine gaps and resolution.
• Identify and address emerging performance trends through close partnership with Field and HQ leadership.
• Provide operational expertise to accelerate the business acumen of building operational leaders, as well as, central support teams as needed.

Benefits

• comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• employee discount
• short term disability
• long term disability
• paid sick leave
• paid national holidays
• paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees