Group Manager Service Delivery

Zensar•Harrisburg, PA

3h•$103,204 - $162,228

About The Position

Zensar is seeking a Group Manager Service Delivery to manage the execution of IT projects, ensuring adherence to budget, schedule, and scope. This role involves developing and updating project plans, monitoring milestones, resolving issues, and preparing status reports. The ideal candidate will be responsible for managing work breakdown structures, ensuring quality standards, and establishing communication plans. Zensar is a technology-driven organization focused on building relationships and fostering employee happiness through its GOAL (grow, own, achieve, learn) proposition. The company works with over 130 leading enterprises across various industries, including banking, financial services, high-tech, manufacturing, healthcare, insurance, retail, and consumer services. Zensar is part of the $4.8 billion RPG Group, with over 10,000 employees across 30+ global locations.

Requirements

Valid authorization to commence new employment in the U.S.

Responsibilities

Manage execution of IT project(s) to ensure adherence to budget, schedule, and scope.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, and staffing.
Monitor or track project milestones and deliverables.
Confer with project personnel to identify and resolve problems.
Develop and manage work breakdown structure of information technology projects.
Submit project deliverables, ensuring adherence to quality standards.
Prepare and deliver project status reports by collecting, analyzing, and summarizing information and trends.
Assign duties, direct, or coordinate activities of project personnel.
Establish and execute project communication plan(s).