Group Manager, Financial Crime Risk Investigation (Core Investigations), 4964

TD•Ottawa, ON

1d•CA$96,900 - CA$136,800•Hybrid

About The Position

This role is for a Group Manager, Financial Crime Risk Investigation (Core Investigations) at TD, located in Ottawa, Ontario, Canada. The position involves leading a team of professionals and managers to achieve business objectives, maintain operations, and deliver quality service. The Group Manager will provide guidance, review files, conduct investigations, prepare documents, and collaborate with external organizations. They will also identify procedural weaknesses, stay updated on emerging trends, and represent the department on internal projects. The role contributes to business planning, resource optimization, and ensuring compliance with internal and external requirements. A strong culture of risk management and control is expected. The Group Manager is responsible for people management, including hiring, setting goals, developing employees, managing performance, and ensuring compliance with HR policies. They will lead a high-performing team, provide feedback, and foster a cohesive and inclusive environment. This is a working manager role, often involved in complex investigations with significant impact, and requires the ability to present recommendations to senior management. The focus is on short to medium-term issues (6-12 months).

Requirements

Undergraduate degree or equivalent work experience
7+ years experience
Individuals are expected to be onsite 4 days a week. Colleagues may spend more or less days in office as required by the business line.

Nice To Haves

Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines.
Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business.

Responsibilities

Lead a team of professionals and managers to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service and transaction processing consistent with business objectives.
Provide guidance and direction to team members within own area of specialization and focus.
Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists.
Conduct investigations in the capacity of a working lead where cases have been specifically assigned ensuring proper analysis and investigation standards are followed.
Prepare applicable documents based on criminal and/or non-criminal proceedings.
Collaborate with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information where necessary.
Ensure investigations are professionally conducted and completed in a timely manner.
Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable.
Maintain strong awareness of emerging trends and investigative techniques for own area of specialty.
Represent the department on internal projects/committees for own specialized area as necessary.
Contribute to the development of the business plan, operationalize the plan and deliver on assigned service/functionality.
Work with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale.
Monitor and communicate effectiveness of strategies, programs, and practices related to own area of accountability.
Ensure programs, policies and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities.
Proactively identify key business opportunities, research and recommend enhancements/ modifications, develop strategies to achieve recommendations.
Coordinate activities with partners across the organization, may include HR, Technology, Finance, Risk Mgmt.
Ensure team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct.
Ensure appropriate reporting and escalation of issues based on risk profile.
Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Responsible for management of the overall team providing both leadership and guidance.
Set targets and objectives for the team, and deliver results.
Develop a team of professionals in all aspects of related competencies and act as resource and mentor to others.
Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees.
Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner.
Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams.
Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required.
Manages a team of Investigators for a specific geographical area/business unit.
Demonstrates broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends.
Provides overall direction to the team and assigns and reviews the caseload of others.
Generally involved in thematic and/or more complex investigations that may have significant reputational/ organizational impact.
Ability to present and make recommendations to senior management and executives.
Ensure an integrated approach with other business areas, broader organization, and enterprise as appropriate.
Coordinates and prioritizes multiple initiatives and manages resource allocation.
Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB.
Focus on short to medium-term issues (e.g., 6-12 months).