Group Leader- Med Device Microbiology Lab Operations

Eurofins•Lancaster, PA

3d•Onsite

About The Position

The Laboratory Operations Group Leader oversees daily laboratory activities and leads people to deliver high-quality laboratory outputs that meet quality, safety, and client expectations. The role combines technical expertise, team management, and process improvement to ensure smooth laboratory operations. The Group Leader trains and mentors direct reports, conducts performance reviews, coaches employees, fosters a positive and inclusive team environment, and develops future leaders and technical experts. The role also supervises and coordinates daily lab operations, plans work to meet client turnaround times, maintains staffing and productivity, supports client projects and quotations, and manages lab inventory and equipment needs. The position is accountable for quality, compliance, and safety requirements, including applicable GMP, GLP, and ISO standards. It oversees equipment calibration and maintenance, investigations, team training, and quality metrics, and implements Lean or other continuous-improvement initiatives. The position is full-time, first shift, Monday through Friday, 8 a.m. to 5 p.m.; it is not remote. Candidates within commuting distance of Lancaster, Pennsylvania, are encouraged to apply. Travel of up to 25% may be required, and relocation assistance is not available.

Requirements

Must be eligible to work in the United States indefinitely without restriction or sponsorship.
Bachelor's degree in Biology, Chemistry, or a related Life Sciences field.
Three to five years of laboratory experience; two to three years in supervisory or leadership roles is preferred.
Working knowledge of laboratory instrumentation, analytical methods, and laboratory software such as an Electronic Lab Notebook (ELN) and Laboratory Information Management System (LIMS).
Familiarity with regulatory and accreditation standards such as GMP, GLP, and ISO.
Familiarity with Microsoft Office products.
Strong leadership and team-building abilities.
Strong planning, organizational, and multitasking skills.
Effective verbal and written communication skills.
Strong technical writing skills.

Nice To Haves

Experience in GMP-regulated environments.
Prior experience in a microbiology or life sciences laboratory.
Familiarity with Lean, Six Sigma, or similar process-improvement methodologies.
Two to three years of supervisory or leadership experience.

Responsibilities

Train and mentor direct reports; conduct performance reviews and provide coaching and feedback.
Foster a positive, accountable, collaborative, and inclusive team environment, maintain low attrition, and develop future leaders and technical experts.
Use employee incentive programs to recognize exemplary performance and ensure compliance with HR and organizational people-management policies.
Supervise and coordinate daily laboratory operations and schedule tasks to meet client turnaround times.
Ensure preparations and processes are in place for testing, and resolve problems that could delay operations or affect quality.
Ensure appropriate staffing levels, including overtime and weekend coverage.
Manage productivity metrics, on-time performance, client communication, and first-pass documentation metrics.
Manage laboratory and consumable inventory systems and maintain an effective departmental Kanban system.
Implement Lean and continuous-improvement initiatives and evaluate equipment needs, including capital expenditure needs.
Support communication about client testing and projects; respond to project inquiries and provide timely, accurate resolutions.
Prepare routine testing and project quotations independently and collaborate with management on complex or non-routine quotations.
Coordinate project timelines, deliverables, and updates to support client satisfaction.
Ensure adherence to laboratory quality, compliance, and safety requirements, including applicable GMP, GLP, and ISO standards.
Oversee equipment calibration and maintenance activities.
Ensure accurate and timely completion of investigations, required team training, and quality metrics; maintain a low rate of operator-related error investigations.