Group Leader- Med Device Microbiology Lab Operations

Eurofins USA Medical Devices•Lancaster, PA

2d•Onsite

About The Position

The Laboratory Operations Group Leader oversees daily laboratory activities and leads employees to deliver high-quality outputs that meet quality and safety requirements and client expectations. The role combines technical expertise, people management, and process improvement to support effective laboratory operations. The Group Leader coordinates staffing, schedules, testing workflows, productivity, inventory, equipment, client communications, and project quotations. The role also ensures compliance with applicable laboratory quality, regulatory, accreditation, and safety requirements, and supports timely training, investigations, and continuous improvement.

Requirements

Must be eligible to work in the United States indefinitely without restriction or sponsorship.
Bachelor's degree in Biology, Chemistry, or a related Life Sciences field.
At least 3–5 years of laboratory experience.
Working knowledge of laboratory instrumentation, analytical methods, and laboratory software such as Electronic Lab Notebook (ELN) and Laboratory Information Management System (LIMS).
Familiarity with regulatory and accreditation standards such as GMP, GLP, and ISO.
Familiarity with Microsoft Office products.
Strong leadership and team-building abilities.
Excellent planning, organizational, and multitasking skills.
Effective verbal and written communication skills.
Strong technical writing skills.

Nice To Haves

At least 2–3 years in supervisory or leadership roles is preferred.
Experience in GMP-regulated environments.
Prior experience in a microbiology or life sciences laboratory.
Familiarity with Lean, Six Sigma, or similar process-improvement methodologies.

Responsibilities

Train and mentor direct reports; conduct performance reviews and provide coaching and feedback.
Foster a positive team environment, promote accountability, collaboration, inclusion, diversity, and continuous learning, and work to maintain low team attrition.
Identify and develop future leaders and technical experts through mentoring, coaching, and career development programs.
Use employee incentive programs to recognize exemplary performance and ensure compliance with HR and organizational people-management policies.
Supervise and coordinate daily laboratory operations, plan and schedule work to meet client turnaround times, and ensure testing preparations and processes are in place.
Identify and resolve operational problems to prevent delays, and ensure appropriate staffing, including overtime and weekend coverage.
Manage productivity metrics, on-time performance, proactive communications, and defect-free laboratory documentation.
Manage laboratory and consumable inventory systems and maintain an effective departmental Kanban system.
Implement Lean and continuous-improvement initiatives and evaluate equipment needs, including capital expenditure needs, to support departmental goals and productivity.
Communicate effectively about client testing and projects; respond professionally and accurately to client inquiries and resolve them in a timely manner.
Prepare accurate, timely testing and project quotations; develop routine client testing quotes independently and collaborate with management on complex or non-routine quotations.
Coordinate project timelines, deliverables, and updates to support client satisfaction.
Ensure laboratory adherence to quality and compliance requirements, including applicable GMP, GLP, and ISO requirements.
Oversee equipment calibration and maintenance and resolve problems to prevent quality issues.
Maintain team performance and quality metrics, ensure accurate and timely completion of investigations, and keep operator-related error investigations consistently low.
Ensure adherence to laboratory safety requirements and timely completion of required team training.