Group Leader - Choose Your Own Pace: Appalachian Mountain Club in Bretton Woods, NH

Road Scholar•Bretton Woods, NH

5d•$15 - $23•Onsite

About The Position

Road Scholar is seeking Tour Directors to serve as Group Leaders for their Choose Your Own Pace: Appalachian Mountain Club program in Bretton Woods, NH. The ideal candidates will be local to the program location and possess strong leadership skills to ensure participants have a fluid, meaningful, and enjoyable experience. The Group Leader is responsible for overseeing all academic and non-academic features of the program, including delivering educational talks and experiences and tying together the overall theme. This is a part-time/seasonal opportunity for a 7-day, 6-night active outdoor program that includes an overnight in Boston and five nights in New Hampshire, operating out of the Appalachian Mountain Club’s Highland Center. The role requires significant physical capability for hiking and outdoor activities.

Requirements

Ability to walk at least 10 miles on varied terrain with moderate climbs and descents.
Ability to climb at least 2,000 ft. up and descend 2,000 ft. down steeper terrain on hikes of at least 6 miles (daily hiking of up to 10 miles and at an elevation of at least 4,000 ft.).
Ability to scramble up and down rocky terrain.
Group leadership experience in an educational and/or travel program environment.
Prior Elderhostel/Road Scholar experience preferred.
Experience working with individuals 55+ and handling different levels of physical ability preferred.
Bachelor’s degree or relevant experience strongly preferred.
Preferably lives in the program destination/region or has an intimate knowledge of the destination.
Strong leadership skills to build group cohesion.
Ability to set clear expectations for participants.
Empowered to enhance the impact of educational experiences.
Excellent organizational and problem-solving skills.
Strong communication skills and excellent command of English.
Ability to work with a team, collaborate, and share best practices.
Capable of operating basic AV functions (setting up laptop/projector for lectures).
Access to a reliable cell phone capable of texting and/or emails.
Hiking experience and ability to hike with participants in all three groups.
CTP Certificate for Group Leaders required or extensive professional tourism experience.

Nice To Haves

Kayaking experience for program 23151 is preferred but not required.

Responsibilities

Hold a pre-program briefing with Road Scholar.
Review Participant Information Forms (PIFs) and relevant Program Information.
Send Pre Program Email to participants (optional).
Lead and manage all logistics and support educational delivery and quality.
Facilitate airport meet & greet, hotel check-in, and registration.
Reconfirm vendors and included activities (instructors, local guides, coach, restaurants, etc.).
Conduct Orientation and Farewell Briefings and Daily Wrap-up Briefings.
Manage listening devices.
Accompany participants to all scheduled program activities and be available 24/7.
Enhance 'free time' opportunities by providing suggestions and organizing group dining.
Liaise with local guides and instructors to ensure clear and relevant content delivery and drive Q&A and educational impact.
Disburse payments to vendors (including tips) and manage program budget.
Anticipate and resolve program issues on site, including participant attitude, mobility concerns, dietary restrictions, vendor cancellations, missed activities, and weather events, in liaison with Road Scholar.
Follow established emergency procedures and escalate issues to Road Scholar as necessary.
Adhere to Road Scholar branding guidelines regarding use of Road Scholar apparel & signage.