About The Position

Under general supervision, the Group Leader Pheresis trains pheresis staff and helps facilitate efficient donor flow through the center. The role performs plasma collection procedures in accordance with standard operating procedures, supports donor safety and product quality, and addresses equipment alerts and donor issues. It also involves explaining donation-related processes and information to donors, maintaining accurate records, and following applicable health and safety policies. Qualifications include a high school diploma or equivalent vocational or technical training. Specialized medical or phlebotomy training is preferred. At least 18 months of experience in a medical or health provider environment is preferred, or an equivalent combination of education and experience. General knowledge of reception and registration procedures and the ability to perform basic math calculations are also required. Additional licensing or experience requirements apply to centers in New York. Qualifications and responsibilities may vary based on local legal or educational requirements.

Requirements

  • High school diploma or equivalent vocational or technical training.
  • Minimum of 18 months’ experience in a medical or health provider environment preferred, or an equivalent combination of education and experience.
  • General knowledge of reception and registration procedures.
  • Ability to perform basic math calculations.
  • For centers located in New York, people performing automated plasma pheresis procedures must be licensed practical nurses, registered nurses, clinical laboratory technologists, clinical lab technicians, or physician assistants, or have at least six months’ experience collecting whole blood for transfusion.
  • Qualifications or responsibilities may vary based on local legal and/or educational requirements.

Nice To Haves

  • Specialized medical or phlebotomy training.
  • Minimum of 18 months’ experience in a medical or health provider environment.

Responsibilities

  • Train pheresis staff and facilitate efficient donor flow through the center.
  • Perform plasma collection procedures, including donor setup, venipuncture, monitoring, and disconnect, following standard operating procedures.
  • Evaluate vein performance and make corrections to expedite donation time and ensure product quality and donor safety.
  • Explain the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information to donors.
  • Remain alert to donor reactions and assist with reactions or notify appropriate staff.
  • Use a Personal Digital Assistant (PDA) to record incidents such as machine alerts and alarms, volume variances, and donor adverse events.
  • Perform calibrations, verify equipment maintenance, and respond to complex equipment alarms or donor issues.
  • Accurately record donor data in the electronic donor information management system.
  • Follow Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
  • Monitor donor flow on the donor floor to assure continuous turnover and alert the Group Leader or Supervisor to donor flow issues.
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