Group Fitness Coordinator

Crunch Fitness•Olathe, KS

19h

About The Position

The Group Fitness Coordinator (GFC) leads the club’s Group Fitness (GF) activities, including class and instructor schedules and training. The GFC promotes diversity and acceptance, creates a welcoming environment, and helps ensure members receive high-quality service and clean facilities. The role involves motivating, leading, supervising, and coordinating team members to meet club operational-plan targets, while following company-wide policies and initiatives that protect the CRUNCH brand. The GFC serves as the location’s main contact for GF and Small Group Training (SGT) programming; recruits, hires, schedules, and develops instructors; ensures classes are covered; and teaches on both schedules. The role also handles member concerns, programming communications, marketing and promotions, payroll-related tasks, and cross-promotion of personal and group training. The coordinator oversees the cleanliness, maintenance, safety, security, signage, and equipment inventory of the Group Fitness Room and Small Group Area, using the Walk CRUNCH daily checklist to inspect assigned areas. Compensation is listed as $1,600.00–$2,000.00 per month.

Responsibilities

Respond to member issues concerning the Group Fitness program and resolve complaints promptly and tactfully according to club procedures and documentation requirements.
Serve as the location’s main contact for Group Fitness and Small Group Training programming.
Recruit, staff, develop, interview, and hire instructors and other talented team members.
Communicate club-level Group Fitness and Small Group Training programming to instructors.
Distribute, supply, and maintain Group Fitness and Small Group Training schedules.
Ensure classes are covered and facilitate substitute procedures and systems.
Make decisions in support of the program and club.
Evaluate participation across class formats and report data to club management.
Actively teach on the Group Fitness and Small Group Training schedules.
Submit payroll information according to the payroll schedule and assist with payroll processing, submission, and approval.
Facilitate implementation of new programming.
Cross-promote personal training and group training to support both programs.
Supervise Group Fitness marketing and ensure promotions are communicated effectively to the team and appropriate staff.
Participate in distributing social media marketing.
Keep Group Fitness, Ride, and HIIT areas clean and organized.
Lead, motivate, and manage the team.
Encourage staff involvement in the community and neighborhood businesses, and recruit local businesses into Member Perks.
Address personnel-related problems or difficulties according to club procedures and documentation requirements.
Promote a professional and welcoming atmosphere that enhances member service and care.
Ensure the Group Fitness Room and Small Group Area meet standards for cleanliness, maintenance, safety, and security.
Inspect assigned areas using the Walk CRUNCH daily checklist.
Ensure visible maintenance items are repaired promptly and proper signage is posted.
Reinforce that cleanliness is everyone’s responsibility, not only the maintenance staff’s.
Maintain appropriate inventory of equipment needed for classes.