Group Facilitator

FORTUNE SOCIETY INC•New York, NY

1d•$27 - $30•Onsite

About The Position

Under the supervision of the Work Readiness and Education Supervisor, the Group Facilitator (GF) will be responsible for conducting evidence-based workforce readiness workshops, assessing the work readiness skills of participants, providing administrative support regarding enrollments and client follow-up. The Group Facilitator will administer these workshops in the community at our Harlem, Bronx and LIC office locations. Group Facilitators will also assist with conducting individual assessments to complete service plans to support with transition to community. Mission and Fit Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done. Feedback and Modeling The GF encourages and promotes a classroom environment in which all individual differences are valued, respected, and welcome. They promote helpful, behavioral specific feedback, both positive and corrective, to participants on performance and engagement. GFs reinforce efforts and check on participant progress. GFs explain, demonstrate, and reinforce expected behaviors, knowledge, and skills. Participant Centered The GF focuses on opportunities to support participants. They have an ability to illustrate the highest level of customer care and empathy while thriving to resolve participant concerns and issues. Collaboration The GF expresses disagreement constructively (e.g. by emphasizing points of agreement, suggesting alternatives that may be acceptable to the group). They also have an ability to work effectively with others to ensure participants receive necessary support to thrive in the work readiness workshop. GFs will need to collaborate with Case Managers to effectively support them in managing their case and ensure attention to coordination in care for other wrap-around services needed.

Requirements

High school diploma or equivalent required;
A minimum of 2 years of professional experience training, counseling, providing workforce development services, or instruction;
Ability to work a flexible schedule;
Proficiency in Microsoft Office Suite applications, including Excel, Outlook and Office 365;
Ability to apply skills learned from prior work experience, or formal academic training in a related subject area, to the day-to-day project activities; and demonstrated success in being participant-centered, self-motivated with excellent relationship skills.
Ability to work independently and on a team;
Experience and/or desire to work with a culturally diverse population;
We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.
Relevant personal experience is a plus.

Nice To Haves

Associate’s degree from and accredited college or university in social work, psychology, counseling, human services or education preferred;
Bilingual (English/Spanish) preferred;
Experience with job readiness and/or cognitive behavioral curricula facilitation including Thinking for a Change, OWDS, ART (Aggression Replacement Training), or similar preferable;
Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders;
Familiarity with the Fair Chance Act a plus;

Responsibilities

Collaboratively work with team and management to implement innovative and engaging interdisciplinary, interactive, and experiential learning activities in the in workshops, including job readiness skills and life skills related to the development and enhancement of pre-employment competencies;
Assist participants in developing a Work Readiness Portfolio that includes a resume, sample application, cover letter, thank you letter, reference sheet (professional/personal), and a mock interview evaluation form;
Conduct cognitive behavioral interventions as prescribed by cognitive behavioral curricula in adherence with the program model;
Conduct activities to improve motivation and communication skills of job-seeking participants;
Monitor, report, and document participants’ attendance, progress towards goals, and overall class performance;
Engage in regular participant case conferences and planning meetings with staff;
Implement systems for assisting participants in learning skills necessary for success in the workplace;
Notify supervisor of participant-specific or program issues and problems with regard to the soft skills training program or participant transition;
Assist with orientation, screening, assessments, mock interviews, retention, client follow up, recruitment and job development activities;
Collaboratively work with volunteers to support mock interviews;
Maintain both physical and digital participant files; maintain cohort and individual fellow folders in SharePoint and CRM system, Caseworthy;
Complete all necessary documentation and input data into case management database in a timely manner;
Collaborate with internal departments as needed;
Attend and participate in all necessary meetings, conferences, and trainings;
Engage in his/her own ongoing professional development; and
Additional responsibilities as required.