Group Employee Benefits Consulting Manager

Accenture•Chicago, IL

19h•Hybrid

About The Position

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at www.accenture.com. THE OPPORTUNITY Group and voluntary benefits is undergoing the most consequential structural shift in a generation. Carriers that deploy AI as a system — across every value stream from quoting through claims — will capture significant five-year transformation value. Those that deploy it as point solutions will strand most of that value. This practice builds and delivers that architecture. We are looking for consulting managers who understand the domain deeply enough to design what the reinvented experience actually looks like — not just build the technology on top of the old one. ROLE SUMMARY Group and Voluntary Benefits Consulting Managers lead delivery workstreams on complex agentic transformation programs across the carrier value chain — from front-stage broker and employee experience design through back-stage operational reinvention. This is end-to-end work, not point-solution consulting. Managers on this team design the orchestrated outcomes, build the business cases that justify them, and govern the delivery programs that make them real.

Requirements

Minimum of 5 years of consulting, industry, or technology delivery experience, with at least some focus in group benefits, voluntary benefits, health insurance, or an adjacent financial services domain
Minimum of 5 years of working at or with carriers, TPAs, InsurTech/BenTech firms, or platform providers — or consulting to them in a strategy or delivery capacity
Minimum of 2 years of familiarity with group benefits or insurance business processes — claims, enrollment, billing, underwriting, or absence — at a level that allows meaningful design work, not just current-state documentation
Bachelor's degree required

Nice To Haves

Domain Depth — Group and Voluntary Benefits Value Chain
7+ years across the carrier value chain — especially claims, absence, enrollment, data exchange, or billing
LTD/STD disability, FMLA/PFML, or integrated absence management experience
Voluntary benefits product knowledge: accident, critical illness, hospital indemnity, supplemental health, stop-loss
Broker channel, employer group, or ben admin ecosystem familiarity
Technology and Platforms EIS Group, FINEOS, Majesco, Vitech V3locity, or legacy modernization implementation experience
Front-stage experience design and implementation — broker portals, employer self-service, and employee-guided enrollment and claims journeys
Ben admin platform integration: Workday, bswift, Businessolver, Benefitfocus/Voya, PlanSource
LDEX, EDI 834/835, API-first data exchange, Noyo/Ideon connectivity models
Agile product owner or product manager in a technology delivery context (3+ years preferred)
AI and Agentic Transformation Experience designing or deploying AI-enabled workflows — applied delivery, not just tool familiarity
Understanding of multi-agent orchestration vs. copilot augmentation vs. RPA — and when each applies
Familiarity with insurance AI platforms: EvolutionIQ/CCC, Nayya, Gradient AI, Quantexa, Reserv, or equivalents
HITL design, AI governance frameworks, and adoption rate as an operating model problem
Business Development and Commercial Contribution
Contribution to proposals, SOWs, or commercial opportunity shaping in a consulting context
Carrier C-suite or VP-level relationship development
Experience translating technical delivery into P&L-level business cases
Demonstrated experience leading workstreams or teams on complex implementations, process redesign, or technology transformation programs

Responsibilities

Design and deliver agentic value stream solutions — leading workstreams across quoting, onboarding, data exchange, enrollment, billing, claims, integrated absence management, and renewals — with a clear eye on the orchestrated outcome, not isolated automation.
Translate carrier strategy into operating model design — redesigning how examiners, case managers, underwriters, and enrollment teams work alongside AI agents; distinguishing copilot augmentation from autonomous agent workflows and multi-agent orchestration.
Build and validate carrier-specific business cases — constructing V1/V2/V3 financial models grounded in loss ratio mechanics, adoption rate sensitivity, and five-year cumulative value architecture.
Lead platform and technology workstreams — working across industry leading platforms EIS, FINEOS, Majesco, Vitech along with ben tech and ben admin platforms — and designing the integration architecture that makes agentic solutions operational.
Shape client relationships and grow engagements — contributing to Mode 1 assessments and Mode 2 delivery proposals; developing ideas into go-to-market offerings; identifying net-new opportunities within active accounts.
Develop and mentor junior consultants — building the team's industry knowledge, analytical frameworks, and agentic AI fluency through active coaching on engagement.
Bring a product owner mindset — running agile delivery cadences, managing scope and delivery risk, and owning the quality of workstream outputs at client sites and within Accenture.