Group Director
About The Position
Group Directors provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams on a daily basis. This senior service-level position helps shape the client service model and business management approach by defining clear roles and responsibilities for team members and overseeing daily business operations. The Group Director leads the development, implementation, and management of all elements of the team’s client service model. The role supports client relationship development, prepares for client meetings, coordinates client communications, and helps optimize business-practice efficiencies. It also provides oversight of support professionals and helps execute advisor business plans and firm initiatives. Applicants must be legally authorized to work in the United States and must not require sponsorship for employment visa status now or in the future.
Requirements
- 10 or more years of work experience in a field relevant to the position.
- An advanced degree, professional certification, or industry experience is required.
- Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA), licenses are required.
- Willingness to obtain additional licenses and/or designations as required.
- Strong leadership skills.
- Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
- Technical proficiency and ability to learn new and updated platforms quickly.
- Attention to detail, superior organizational skills, and ability to prioritize.
- Expert knowledge of basic personal computers, MS Office—particularly MS Excel—and internet applications.
- Exceptional writing, interpersonal, and client service skills.
- Strong time-management skills.
- Ability to collaborate with others as a team player.
- Ability to work in a fast-paced, evolving environment.
- Adaptability and ability to multitask.
- Goal-oriented, self-motivated, and results-driven.
Responsibilities
- Cultivate relationships with internal and external business partners and colleagues.
- Support the FA/PWA/team in cultivating and enhancing new and existing client relationships through an exceptional client experience.
- Help develop and deliver the team’s client service model, including preparing for regular meetings and tracking follow-ups.
- At the direction of clients and/or the FA/PWA/team, prepare and review client reports or financial plans using firm-approved systems for existing or prospective clients.
- At the request of the FA/PWA/team, participate in existing-client and prospective-client meetings, representing the service perspective.
- Work with the FA/PWA/team and other business partners to optimize business-practice efficiencies.
- Oversee team Support Professionals to ensure alignment with team priorities and business goals.
- Coordinate team business matters, direct them to the appropriate contacts, ensure they are addressed properly and efficiently, and track progress until resolved.
- Work with the Business Service Officer (BSO) on team responsibilities, including interviewing Support Professional candidates, training team members, and providing input on staff performance.
- Oversee development and implementation of strategies to execute Financial Advisor/Private Wealth Advisor business plans, including performance tracking and management of support staff monthly compensation where applicable.
- Work with the Market Business Service Officer and/or Business Service Officer to promote and execute firm initiatives, projects, and remediations with team members.
- Manage the team’s client communications strategy.
Benefits
- Comprehensive employee benefits and perks
- Commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages may be included depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
