Remote Group Cruise Specialist

arrivia. Go far in the travel industry.•Tampa, FL

5d•Remote

About The Position

The Group Cruise Specialist coordinates arrivia’s speculative FIT group cruise inventory, establishing group space and maintaining pricing across cruise line programs. The role applies knowledge of supplier requirements to help ensure internal teams have accurate information and competitive offers. Reporting to the Manager, Groups, the specialist works directly with cruise line and consortia partners and guides internal sales staff through the FIT group booking process. This is a hands-on coordination role, not focused on planning individual vacations or selling directly to travelers.

Requirements

Previous travel industry experience, preferably involving cruise group bookings.
Strong knowledge of cruise lines, ships, and itineraries.
Proficiency with cruise booking software and relevant travel technology.
Strong communication skills and the ability to work effectively with supplier partners and internal teams.
Excellent organization, attention to detail, and the ability to manage multiple groups and priorities.
Flexibility to adapt to changing needs and work independently.
High school diploma or an equivalent combination of education and experience.

Nice To Haves

Experience involving cruise group bookings.

Responsibilities

Set up cruise groups with vendor partners in accordance with arrivia’s promotional group policies.
Maintain group space and monitor reservation activity to keep inventory information current.
Analyze group pricing trends and work with vendors to reprice existing groups when appropriate.
Serve as a primary contact for cruise line and consortia partners on FIT group matters.
Help internal sales staff navigate FIT group programs, booking questions, and cruise line requirements.
Work with Marketing and Sales to support the promotion of available group inventory.
Stay current on cruise line FIT group policies, ships, itineraries, and offers.
Keep the Manager, Groups informed of inventory updates, actions taken, and results.