Group Coordinator - Red Rock

Durango Casino & Resort•Las Vegas, NV

4d•Onsite

About The Position

Perform responsibilities in accordance with all Company standards, policies, and procedures. Responsible for practicing, supporting, and promoting Station Casinos’ “We Win Hearts” Company-wide culture. This role involves managing group deposits, invoicing, and client relationships from contract to completion. The Group Coordinator ensures accurate billing and timely preparation of group master accounts, maintaining positive client relationships throughout their function.

Requirements

Ability to communicate effectively with Guests, Team Members and Management.
Ability to perform basic data entry.
Possess expert spreadsheet knowledge.
Must know 10-key.
Must have good organizational skills.
Must have complete knowledge of AR, Hotel and Catering billing.
Must have ability to work varied schedules as business demands including weekends, nights and holidays.

Nice To Haves

Prior Accounting experience preferred.
Willing to learn all areas of Accounting.

Responsibilities

Charge deposits by credit card, check or wire.
Ensure deposit is received once group is turned definite.
Keep up with deposit schedule based on contract.
Mark deposits in Delphi as they are received.
Send invoices to group contact a month prior to next deposit due date.
Create a folder for each definite group contract.
Review contract for any special concessions such as Room Comp Variance Commission Discounts.
Make an introduction call to the client at least two weeks prior to when their next deposit is due.
Maintain a positive relationship with the client throughout their function.
Attend pre-convention Meetings for groups assigned to them.
Meet the clients and set up times to review the bill.
Monitor group accounts from check-in through check-out, ensuring accuracy of billing.
Prepare and mail group master accounts with the proper documentation 7-10 days within the departure of the last group delegate.
Ensure that all tasks are completed as required.