Group Coordinator - Red Rock

Station Casinos•Las Vegas, NV

4d•Onsite

About The Position

The Group Coordinator is responsible for performing duties in accordance with all Company standards, policies, and procedures. This role supports and promotes Station Casinos’ “We Win Hearts” Company-wide culture. Key responsibilities include managing group deposits via credit card, check, or wire, ensuring timely receipt of deposits based on contract schedules, and updating deposit status in Delphi. The coordinator will also send invoices to group contacts a month before the next deposit is due, create folders for definite group contracts, and review contracts for special concessions. A crucial part of the role involves making introduction calls to clients at least two weeks before their next deposit is due, maintaining positive client relationships, and attending pre-convention meetings. The Group Coordinator will meet clients to review bills, monitor group accounts from check-in to check-out for billing accuracy, and prepare and mail group master accounts with proper documentation 7-10 days after the last group delegate departs. Ensuring all tasks are completed as required is essential.

Requirements

Ability to communicate effectively with Guests, Team Members and Management.
Ability to perform basic data entry.
Possess expert spreadsheet knowledge.
Must know 10-key.
Must have good organizational skills.
Must have complete knowledge of AR, Hotel and Catering billing.
Must have ability to work varied schedules as business demands including weekends, nights and holidays.

Nice To Haves

Prior Accounting experience preferred.
Willing to learn all areas of Accounting.

Responsibilities

Charge deposits by credit card, check or wire.
Make sure deposit is received once group is turned definite.
Keep up with deposit schedule based on contract.
Mark deposits in Delphi as they are received.
Send invoices to group contact a month prior to next deposit due date.
Create a folder for each definite group contract.
Review contract for any special concessions such as Room Comp Variance Commission Discounts.
Make an introduction call to the client at least two weeks prior to when their next deposit is due.
Maintain a positive relationship with the client throughout their function.
Attend pre-convention Meetings for groups assigned to them.
Meet the clients and set up times to review the bill.
Monitor group accounts from check-in through check-out, ensuring accuracy of billing.
Prepare and mail group master accounts with the proper documentation 7-10 days within the departure of the last group delegate.
Ensure that all tasks are completed as required.