Group Account Supervisor - Healthcare Advertising

Precision AQ

1d•$100,000 - $139,000•Remote

About The Position

Precision AQ is seeking a Group Account Supervisor responsible for managing and growing a book of business and for the management of associated account team(s). The role involves setting team direction, ensuring the team has necessary resources, and facilitating individual team member’s growth. The agency emphasizes a collaborative and purpose-driven work environment where talent is valued for its contribution to cutting-edge work and client success.

Requirements

Bachelor’s Degree
7 years of agency experience
Has or develop a deep familiarity with the client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment.

Nice To Haves

Pharma/healthcare agency experience

Responsibilities

Provide solid insights to strategic development process.
Develop and maintain senior-level relationships at multiple agency-of-record accounts (director level and above).
Touch base with senior-level clients regularly to ferret out any opportunities or issues early.
Communicate comfortably and productively (e.g. phone call) with any level of client at any time regardless of daily interactions.
Expand contacts within client/prospect organizations that will strengthen agency relationship(s).
Create atmosphere where issues regarding pricing, performance, and team can be constructively discussed.
Remove ambiguity and guides conversations to secure needed agency clarity.
Support the agency’s point of view at the highest levels of the client organization.
Oversee the development and maintenance of financial documents (scopes, forecasts, reconciliations, reports, etc).
Provide ongoing guidance to staff for pricing, revisions, and forecasting.
Report early and often on any changes to the financial picture.
Ensure that issues regarding clients/jobs are identified as early as possible and provide a rationale and guidance on next steps.
Problem-solve across the agency to address inefficiencies and communications gaps that impact profitability.
Identify and develop opportunities for organic growth and productivity.
Review jobs supporting new strategies.
Work in lockstep with project managers and effectively troubleshoot issues that arise.
Demonstrate mastery of more junior account responsibilities and can provide training and oversight on all as needed.
Supervise account team members, communicating clear goals and providing timely feedback.
Evaluate performance and skill level of account personnel.
Identify unmet training needs and training opportunities.
Monitor and balance scheduling and overall workload for the team.