Group Account Director, Market Access

Klick Health•Philadelphia, PA

About The Position

The Group Account Director, Market Access leads senior pharmaceutical client relationships and oversees integrated market access and patient support programs across one or more accounts. The role brings together managed markets expertise, payer and reimbursement strategy, value communications, and commercial account leadership to deliver measurable client outcomes. The director works closely with Medical Strategy, Creative, Digital, and Content teams to guide cross-functional delivery, manage multimillion-dollar account financial performance, and develop account talent.

Requirements

  • 10+ years of healthcare or pharmaceutical agency experience, including senior account leadership on payer, reimbursement, or managed markets business.
  • Proven experience leading market access strategy and deliverables such as value briefs, payer communications, or access-focused brand initiatives across multiple stakeholders.
  • Experience developing or overseeing pharmaceutical patient support programs addressing patient access, reimbursement support, affordability, or treatment initiation, with examples of delivered programs.
  • Demonstrated success managing senior client relationships and presenting strategic recommendations to VP- and executive-level internal and external stakeholders.
  • Experience owning agency business financial performance, including scope, forecasting, and P&L management for multimillion-dollar accounts.
  • Track record of leading and developing teams, including direct performance management, coaching, and creating growth plans for account talent.

Nice To Haves

  • Comfort and enthusiasm for using AI regularly as part of work.
  • Advanced degree in marketing, communications, business, or a related life sciences field, with clear application to client leadership or market access work.
  • Experience integrating digital, omnichannel, or data-informed engagement into market access or managed markets programs.
  • Brand management or commercial strategy experience within life sciences, with exposure to launch, lifecycle, or portfolio planning.
  • New business experience, including contributing to pitch strategy, solution development, and expansion planning within existing accounts.

Responsibilities

  • Lead senior pharmaceutical client relationships and translate payer, reimbursement, and managed markets needs into strategic account plans, recommendations, and measurable program objectives.
  • Direct the development and delivery of market access and value communications initiatives, including payer materials, value briefs, reimbursement resources, and access-focused brand programs.
  • Oversee patient support program strategy and communications to address patient access, affordability, reimbursement support, and treatment initiation barriers.
  • Own account financial performance, including multimillion-dollar scopes of work, revenue forecasting, P&L management, resource planning, and organic growth opportunities.
  • Develop and coach account leadership teams and direct cross-functional delivery, executive client presentations, and new business or account expansion initiatives.
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