Group Account Director

AKQA•Seattle, WA

1d•Hybrid

About The Position

AKQA, part of WPP, is seeking a Group Account Director to lead client relationships with two globally recognized brands: a major everyday consumer brand and an iconic automotive brand. The role focuses on digital products and experiences, guiding the conception, design, and delivery of sophisticated platforms at scale. The Group Account Director is the most senior day-to-day client leader on the accounts and is accountable for relationship health, business growth, profitability, and the quality of the work. This is a strategic growth role requiring a trusted advisor who can anticipate client needs and turn emerging opportunities into high-impact work. The role leads multidisciplinary teams, provides cross-functional direction, and partners with creative, strategy, product, and technology leaders. The position is full-time and open to candidates on the West Coast or working Pacific Time hours, with regular travel for in-person client collaboration. AKQA follows a hybrid approach with required in-office days; accommodations or flexibility may be discussed with the hiring team.

Requirements

Significant senior client leadership experience within an agency environment.
Track record of leading client relationships and multidisciplinary teams.
Deep experience with digital products and services and a strong understanding of how sophisticated digital products are designed and delivered.
Track record of deepening client relationships and identifying opportunities before they are fully defined.
Ability to recognize unspoken client needs and translate them into clear, actionable work.
Ability to thrive in dynamic, fast-moving environments with calm, foresight, and decisiveness.
Strong commercial acumen across forecasting, scoping, resourcing, and profitability.
Exceptional communication and relationship-building skills, with sound judgment advising and aligning senior stakeholders.
Leadership skills and commitment to team development and quality of work.
Availability to work on the West Coast or Pacific Time hours and travel regularly for in-person client collaboration.

Responsibilities

Serve as the most senior day-to-day client leadership voice, owning the overall health, growth, and profitability of the account relationships.
Lead digital product and services engagements, guiding the conception, design, and delivery of sophisticated digital products.
Drive organic growth by anticipating client needs and shaping emerging opportunities into clear, compelling work.
Act as a trusted strategic advisor to senior client stakeholders, guiding, challenging, and aligning them.
Provide cross-functional direction to multidisciplinary teams and keep work focused on key priorities.
Partner with creative, strategy, product, and technology leadership to ensure work meets client ambition and user needs.
Oversee commercial management, including scoping, forecasting, resourcing, and margin performance.
Keep initiatives on track from planning through delivery in a dynamic environment.
Mentor and develop the account team, fostering collaboration, accountability, and professional growth.