Groundskeeper (Bilingual preferred)

CAPSTONE REAL ESTATE SERVICES, INC.•Austin, TX

1d•Onsite

About The Position

The Groundskeeper is responsible for maintaining the cleanliness and appearance of the community. This includes inspecting the community throughout the day to remove litter, debris, and pet droppings, ensuring all common areas and amenities are neat and free of litter. The role also involves removing trash from vacant apartments, transferring trash to the dumpster or storage area, and cleaning storage areas. Additionally, the Groundskeeper completes minor service requests, assists in the make-ready process, changes locks, ensures pool gates are functioning correctly, distributes resident notices, and reports any observed hazards or dangerous situations. The position requires demonstrating excellent customer service skills by treating residents with respect, answering questions, and responding to complaints sensitively. Compliance with Capstone's safety and risk-management policies, including attending safety meetings and completing required training, is essential. The role also promotes a positive image of the apartment community and management company.

Requirements

Prior grounds and porter experience
Criminal History Record Check(s) must be satisfactory.
Must not have been convicted of misdemeanor or felony offenses involving illegal drug use, public indecency, theft, or crimes against persons or property.
Must not have any criminal history not disclosed by the applicant on the employment application.
Drug Screen Test must be satisfactory.
Must not test positive for illegal drug use or alcohol abuse.

Nice To Haves

Bi-lingual Preferred

Responsibilities

Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are always neat and free of litter.
Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager and assists the make-ready specialist in the turn process.
Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.
Distributes notices and communications to residents, as necessary.
Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
Complies with Capstone’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Promotes a positive image of the apartment community and management company.