Groundskeeper/Porter - Issaquah

Thrive Communities•Seattle, WA

8d•Onsite

About The Position

Thrive Communities is seeking a Groundskeeper/Porter to join their team. The company's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. Thrive cultivates award-winning workplaces that foster an environment of connection, compassion, and fun. They are dedicated to a boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive. Their values are: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work. Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture.

Requirements

Prior housekeeper, porter, custodial, or groundskeeper experience preferred, but not required
Prior experience in a customer service or customer facing role
May require Driver's License and insurance (ex: operating golf cart on premise while handling grounds work and equipment)
Detail oriented with the ability to stay on task.
Must be able to work in a fast-paced and customer service oriented environment.
Ability to de-escalate conflict and remain calm and courteous at all times.
Respects and understands diverse cultural and socio-economic backgrounds.
Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
Performs duties under pressure and meets multiple and competing deadlines.
Works as part of a team, delegates effectively, as well as works independently.
Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
Exercises strong problem-solving skills.
Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time management, organizational and prioritization skills.
Ability to read, write, speak and comprehend English using correct grammar and punctuation.
Ability to respond to after hours emergencies, as needed
Can operate vehicle on premise and has valid driver's license and automobile insurance coverage.
Must be available to be physically present at sites being supported.
Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
Works both indoors (majority of the time) and outdoors in all weather conditions.
Must be able to commute to locations where there is need.
Candidates will be asked to authorize background screenings and drug screens.

Nice To Haves

Prior housekeeper, porter, custodial, or groundskeeper experience
Prior experience in a customer service or customer facing role

Responsibilities

Maintains grounds and common areas to ensure a professional appearance of the property.
Vacuum, sweep, and mop floors.
Clean and stock restrooms.
Notify managers and maintenance team of necessary repairs, hazards, or low inventory items.
Collect and dispose of trash.
May be asked to inspect and help to prepare units after move-out and before move-in.
Strives to exceed residents’ expectations for excellent customer service.
Contributes to a positive team culture and happy resident base.
Performs all additional duties assigned by Maintenance Supervisor and Community Manager, and assists maintenance team, as needed.

Benefits

34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
Housing Discount may be available
Employer matched 401k retirement plan
Discretionary bonus potential
Eligible for earned Leasing & Renewal commissions
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered Long-term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
Pet Insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Company-wide parties and events