Ground Transportation Specialist

CMA CGM•Brampton, ON

15d

About The Position

Provide comprehensive administrative and operational support related to driver, vehicle, and insurance compliance to ensure adherence to all applicable Canadian federal, provincial, and territorial transportation regulations, as well as internal company policies. Act as a back‑up resource for qualifying prospective company drivers prior to activation in accordance with National Safety Code (NSC) standards, provincial operator requirements, and company onboarding procedures. Perform additional administrative functions related to driver qualification, safety, insurance, and recordkeeping, while modeling the organization’s guiding principles and core values.

Requirements

Post‑secondary education in Transportation, Logistics, or Business Administration is considered an asset
Minimum 5 years of experience in Transportation safety, insurance, or compliance role within transportation or logistics
Strong working knowledge of Canadian transportation regulations, including National Safety Code (NSC) standards and provincial operator requirements (e.g., CVOR or equivalent)
Experience supporting driver qualification, onboarding, and compliance recordkeeping
Solid understanding of commercial vehicle insurance requirements and claims/incident administration
Proficiency with Microsoft Office and experience using web‑based or compliance tracking systems
Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
Strong analytical and problem‑solving skills with high attention to detail
Effective written and verbal communication skills with the ability to interact professionally with drivers, vendors, and internal stakeholders
Ability to handle confidential and sensitive information with discretion
Self‑motivated team player capable of working independently while following established policies and procedures

Responsibilities

Coordinate and expedite insurance requirements to ensure compliance with Canadian transportation regulations and company policy
Maintain accurate records for drivers, vehicles, leased equipment, and company assets
Monitor and report fleet counts, including drivers, units, trailers, and agents
File, track, and manage Certificates of Insurance and related compliance documentation
Communicate with insurance providers, external agencies, vendors, and drivers on insurance and compliance matters
Review, investigate, and resolve incidents, accidents, claims, and compliance discrepancies
Process collision and incident reports and escalate serious events to management
Support driver safety initiatives and provide accident‑prevention guidance
Maintain compliance databases, reports, and tracking tools
Assist with driver qualification and onboarding in accordance with National Safety Code and provincial requirements
Maintain driver documentation, abstracts, training records, and certification files
Train drivers, field staff, and new employees on safety, insurance, and compliance procedures
Review and process vendor invoices; resolve billing and account discrepancies
Support accounts payable, vendor onboarding, and contractor data entry
Respond to calls, emails, and inquiries; provide administrative support as needed
Ensure ongoing compliance with all applicable transportation regulations and internal policies
Perform additional administrative and compliance‑related duties as assigned