Ground Support Equipment Mechanic Manager

AGI•Houston, TX

About The Position

Alliance Ground International (AGI), one of the largest independently owned ground handling companies, provides services to more than 100 airlines at 61 airports across the U.S. and Canada. The company has more than 12,000 team members and supports over 1.5 billion kilos and 400,000 departures. Its Ground division provides aviation ground services and emphasizes quality service and safety. The Ground Support Equipment (GSE) Manager manages the day-to-day operations, maintenance, and repair of AGI’s ground support equipment. The manager ensures equipment is safe, reliable, and operational to meet airline and airport service demands. The position calls for leadership, equipment management expertise, and a focus on safety and efficiency in a fast-paced airport environment. The role oversees GSE operations and preventive maintenance, leads technicians and mechanics, oversees equipment repairs and maintenance records, ensures regulatory and safety compliance, manages departmental budgets and purchasing, coordinates with vendors, and reports on equipment performance and operational metrics. Work may involve weekends, holidays, and being on call for emergency repairs or equipment issues. AGI is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

Requirements

Minimum of 5 years of experience in ground support equipment management, aviation operations, or a related field.
Strong knowledge of GSE maintenance procedures, safety standards, and regulatory compliance.
Proven leadership experience and ability to manage and motivate a diverse team.
Excellent problem-solving and decision-making skills in a fast-paced environment.
Strong communication, organizational, and interpersonal skills.
Proficiency in maintenance management software and Microsoft Office Suite.

Nice To Haves

Bachelor’s degree in Engineering, Aviation Management, or a related field; equivalent experience is also accepted.

Responsibilities

Oversee daily GSE operations and ensure equipment is available and working to support airport and airline activities.
Develop and implement preventive maintenance programs to maximize equipment uptime and minimize unexpected repairs.
Ensure GSE meets or exceeds industry safety standards and regulatory requirements.
Manage, train, and support GSE technicians and mechanics; assign tasks, monitor workload, and evaluate performance.
Promote teamwork, safety, and accountability.
Oversee maintenance and repair of GSE, including baggage carts, tugs, loaders, de-icing equipment, and other specialized machinery.
Troubleshoot equipment issues and coordinate timely repairs to minimize downtime.
Maintain accurate records of maintenance, repairs, and inspections for audits and reporting.
Ensure operations comply with federal, state, and local regulations, including OSHA, FAA, and airport-specific guidelines.
Conduct safety inspections and audits to identify and mitigate hazards.
Implement safety training for GSE staff and ensure adherence to company policies and industry standards.
Manage the GSE department budget and track repair, maintenance, parts, and labor expenses.
Identify cost-optimization opportunities while maintaining equipment quality and operational efficiency.
Work with procurement teams to source and purchase parts, supplies, and equipment.
Establish relationships with external service providers and vendors for warranties, repairs, and parts supply.
Negotiate vendor contracts and agreements.
Develop and track KPIs for equipment utilization, maintenance costs, and operational efficiency.
Prepare and present regular reports to senior management on GSE performance, operational challenges, and budget status.