Ground Service Rep PT

Sun Country Airlines 2021•Bullhead City, AZ

2d•Onsite

About The Position

Sun Country Airlines is seeking an Interim Ground Service Representative PT to monitor ground operations for flights that operate in locations without SCA supervision. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards. Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as an Ground Service Representative PT you’ll enjoy these benefits and more : Starting day one free standby and discounted travel privileges for employees, family, & friends 401(k) match Paid Sick Time Time Off Employee Assistance Program including counseling for employees and their family.

Requirements

Ability to work a flexible schedule
Ability to communicate effectively with customers, vendors, crew etc.
Pass all federally mandated drug and criminal history mandated requirements
100% travel

Nice To Haves

2 years airline customer service experience
4 Year College Degree
Ground Security Coordinator (GSC) Certification

Responsibilities

Manage trip planning
Vendor Training Rosters
Flight Manifests
Station Profile
Ensure ground operations are in accordance with SCA policy/procedures
Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
Passenger Service (check-in, boarding, departures, and arrivals) per Stations Operations Manual
Execute fueling per Fueling Service Manual
Execute deicing per Ground Deicing/Anti-icing Manual
Follow security procedures per AOSSP
Maintain current and accessible training records
Ensure governmental requirements are met
Monitor minimum crew requirements
Monitor Carry-on Baggage
Assign Exit seating
Load handling
Facilitate on-time departure
Support crew
Report flight close