Ground Service Agent

dnata • Charlotte, NC

1d • $17 - $17 • Onsite

About The Position

dnata is a global air and travel services provider connecting people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. The Ground Service Agent role at dnata USA (CLT Airport) in Charlotte, NC, is an opportunity to join an award-winning team and start a career in aviation. This position involves guiding aircraft, loading and unloading baggage and cargo, operating ground support equipment, and maintaining safety and security on the ramp. The role offers cross-training opportunities in various airport operations, including cabin cleaning, cargo handling, and passenger services, with potential for career advancement into leadership positions or other divisions within dnata.

Requirements

• A valid state driver’s license and the ability to obtain FAA/Airport-required authorizations.
• The ability to pass SIDA airport clearance and all required training tests.
• A high school diploma or GED equivalent.
• Basic computer literacy and a willingness to learn new systems and equipment.
• Reliability, teamwork, and a desire to take on new challenges while building your future in aviation.

Nice To Haves

• Eagerness to grow, learn multiple skills, and build a career in one of the most dynamic industries in the world.

Responsibilities

• Guide inbound and outbound airplanes to and from gates.
• Lift, load, unload, and transport passenger bags and cargo to and from aircraft, carts, dollies, and conveyors.
• Drive and/or operate ground support equipment such as tow tractors, belt loaders, and baggage tugs.
• Maintain safety and security on the ramp by following dnata’s award-winning safety procedures.
• Communicate efficiently with ground personnel and flight crews.
• Work collaboratively with other departments.
• Follow all federal, state, airport, and company regulations and procedures.
• Perform other duties as assigned, including opportunities to cross-train in related functions (e.g., cabin cleaning, cargo handling, or passenger services).
• Engage in physical activity, including standing, lifting, bending, stooping, pushing, and pulling, for extended periods of time.
• Safely handle up to 70 pounds regularly and ascend/descend jetway stairs while carrying baggage.
• Work outdoors in all types of weather and around active aircraft and machinery.

Benefits

• Weekly pay
• Paid training and uniforms
• Paid time off
• 401(k) plan
• Global career opportunities across dnata’s cargo, catering, and ground handling divisions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED