Ground Ramp Lead

Alliance Ground International • Tampa, FL

1d • Onsite

About The Position

The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. This role involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Requirements

• High school diploma or equivalent; additional certifications in ground handling preferred.
• If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
• 2+ years of experience in ground handling, with at least 1 year in a leadership or supervisory role.
• Strong leadership, communication, and problem-solving skills; ability to manage teams in fast-paced environments.
• Familiarity with ramp operations, safety protocols, and ground support equipment.

Responsibilities

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.
• Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve issues on the ramp to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.

Benefits

• paid vacation
• medical / dental / vision for full-time qualified employees
• medical coverage for part time employees
• free uniforms
• free on-the-job training
• company-matched 401(k) program
• company-paid employee assistance program
• voluntary life insurance
• travel discounts on car rentals, hotels, and cruises

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED