Ground Ramp Agent

Alliance Ground International•Atlanta, GA

1d•Onsite

About The Position

As a Ramp Agent at Alliance Ground International (AGI), you will play a crucial role in ensuring flights operate on time by providing efficient ground support services in a fast-paced, safety-obsessed aviation environment. AGI is one of the largest independently owned ground handling companies, serving over 100 airlines across 61 airports in the U.S. and Canada with a team of over 12,000 members. The company prides itself on its strong reputation in aviation ground services, commitment to high-quality service, and outstanding safety record. This position involves working outdoors and requires physical stamina to handle various ground operations.

Requirements

Be at least 18 years of age
Possess a high school diploma, GED, or work experience equivalent
Possess a valid driver’s license with a clean driving record
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001
Must complete ramp and SIDA training to obtain airport authority identification security
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency
Good Communication Skills – able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo
Basic math skills (may be required to calculate weight and balance calculations for planes)
Computer skills (may be required to use computer systems to track cargo and baggage)
Problem-solving skills (may be called upon to troubleshoot issues during loading and unloading)
Time management skills (must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment)

Nice To Haves

One+ year of relevant experience

Responsibilities

Guide inbound/outbound airplanes to and from the gate
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner
Safeguard customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers
Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
Receive and record customer baggage, air freight, mail, and company materials as required
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner
Complete all training when required by company, airport governing authority, or customer when required
Be on time, be prepared, and be safe
Be willing to work flexible hours, including nights, weekends, and holidays
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures
Fully understand AGI Health & Safety and Security policies
Attend training courses as may be required by AGI