Groom Tech, Petsense

Tractor Supply Company•Nacogdoches, TX

2d•Onsite

About The Position

This position is responsible for interacting with customers and associates, supporting selling initiatives and performing assigned tasks. This position will be responsible for completing the training course provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading. Successful on time completion of the Paragon Level 2 will earn a complete set of grooming tools. Store tools will be provided to use in the store while completing training.

Requirements

Must be comfortable working with dogs and cats.
Ability to demonstrate patience and compassion for animals.
High school diploma or equivalent required.
Completed Level 1 Paragon Training and received certification through Petsense.
Any suitable combination of education and experience will be considered.
Associates must be able to read, write and count accurately.

Nice To Haves

Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
Ability to utilize grooming instruments including shears and dryers.
Ability to occasionally lift or reach merchandise overhead.
Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to successfully complete all required training.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack, dolly or U-boat).
Ability to frequently move around the salon to groom and bath animals, clean, and maintain the salon for a full shift.
Ability to walk, stand and maintain a stationary position while grooming animals for a full shift.
Ability to safely access all areas of the store including selling floor, stock area, register area and the full salon including bathing area.
Ability to handle and be in contact with live animals.
Ability to successfully complete all training and certifications to care for live animals.

Responsibilities

Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable.
Follow and demonstrate all Petsense by Tractor Supply Mission and Values.
Maintain regular and predictable attendance.
Work scheduled shifts for the duration of the 10 week training program (Level 2 required FT).
Successfully complete the following training for Level 2 by the required timeline of 10 weeks: Bladed all trim, Guard all trim, Scissored legs.
Conduct a minimum of 10 hands- on practice sessions in each training category.
Submit photos of experience by required deadline.
Complete 40 breed specific groom dogs and submit tracking journal by the required deadline.
Perform Safe Pet Handling, Bathing, Drying, Brushing and Combing all coat types, Nail Trimming, Ear Cleaning, Preparatory Hair Trimming, Basic Clipper Techniques, Basic Finishing Techniques.
Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.
Promote a safe and productive work environment for all Team Members, customers, and vendors.
Greet customers and pets and thoroughly complete 7-point Checkin.
Ensures the safety and well-being of animals.
Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.
Maintains safe and sanitary work area to reduce risk to human and animal clients.
Maintains records of all pet clients to include services provided and vaccination records.
Operates computer as needed.
Recovery of store, if needed.
Demonstrates Professionalism, Equipment Handling and Maintenance.
May also be required to perform other duties as assigned.