Groom Tech in Training, Petsense

Tractor Supply Company•Nacogdoches, TX

2d•Onsite

About The Position

This position is responsible for completing the training course provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through two levels of a training program (Level 1 5-8 weeks, Level 2 10 weeks) designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading. Successful on time completion of the Paragon Level 1 and Level 2 will earn a complete set of grooming tools. Store tools will be provided to use in the store while completing training.

Requirements

Must be comfortable working with dogs and cats.
Ability to demonstrate patience and compassion for animals.
High school diploma or equivalent required

Nice To Haves

Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
Communicate effectively with Associates and customers
Display compassion with animals and treat them accordingly
Exhibit attention to detail
Read, write and count to accurately complete all documentation
Problem solving skills
Basic computer skills
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

Follow and demonstrate all Petsense by Tractor Supply Mission and Values
Maintain regular and predictable attendance
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
Work scheduled shifts for the duration of the 15 week training program (Level 1 PT or FT and Level 2 required FT)
Successfully complete the following training for Level 1 by the required timeline of five weeks: Nail trimming and ear plucking, Heavy coated bath and brush, Curly coat bath and brush, Natural foot trimming
Conduct a minimum of 10 hands-on practice sessions in each training category
Submit photos of experience by required deadline
Complete 40 breed specific bath dogs and submit tracking journal by the required deadline
Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
Promote a safe and productive work environment for all Team Members, customers, and vendors
Greet customers and pets and thoroughly complete 7-point Check-in
Ensures the safety and well-being of animals
Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners
Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients
Maintains safe and sanitary work area to reduce risk to human and animal clients
Maintains records of all pet clients to include services provided and vaccination records
Operates computer as needed
Recovery of store, if needed