Grocery Stocking Supervisor - Full Time

Whole Foods Market•New York, NY

2d•$20 - $30

About The Position

The Grocery Stocking Supervisor assists with scheduling and supervising the Stock Crew and supporting the department’s normal operational flow. The role oversees and maintains compelling displays and supports the Team Leader, Associate Team Leader(s), and Order Writers to help ensure smooth team operations. The position includes sorting and stocking, supervising and delegating work, supporting training, and maintaining a positive and productive team environment. All Whole Foods Market Retail positions require courteous, friendly, and efficient service to customers and Team Members, adherence to Standard Operating Procedures, and support for Whole Foods Market core values and goals. Team Members must follow applicable health and safety regulations, including food safety and other regulatory duties, and be prepared to perform duties inherent in other Team Member job descriptions.

Requirements

At least 12 months of retail experience.
Demonstrated responsibility and accountability in recognizing and completing assigned tasks.
Ability to teach others constructively and positively.
Strong organizational and time-management skills.
Excellent interpersonal, motivational, team-building, and customer relationship skills.
Thorough product and process knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.
Ability to lift 50 pounds.
Ability to stand or walk for 6–8 hours during an 8-hour workday.
Ability to perform single grasping, fine manipulation, pushing, and pulling.
Ability to bend, twist, squat, and reach.
Ability to work in wet and dry conditions and in temperatures below 32°F, from 32–40°F, and above 90°F.
Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
Ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery; may need to use ladders.

Responsibilities

Effectively supervise and delegate tasks based on department needs.
Work with leadership to resolve team concerns or issues.
Respond to customer and Team Member needs and concerns.
Assist with sorting and stocking for at least 75% of the scheduled shift.
Assist with training as delegated by the Team Leader and Associate Team Leader, using learning checklists and training materials.
Establish and maintain a positive work environment that supports high Team Member morale.
Complete inventory management, spoilage, sampling, temperature, and sweep worksheets as required.
Assist with tracking stocking crew productivity using the case count tracker.
Open and close the department according to established procedures.
Set and achieve high standards of retail execution.
Foster teamwork, mutual respect, and exceptional morale.
Monitor customer flows and needs, direct Team Members as needed, and respond promptly to customer needs and questions.
Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover.
Provide timely, thorough, and thoughtful performance evaluations.
Consistently communicate and model Whole Foods Market’s vision and goals.
Provide courteous, friendly, and efficient service to customers and Team Members while following company procedures and applicable safety and regulatory requirements.