Grocery Night Clerk
About The Position
The Grocery Night Clerk helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves assisting customers with grocery products and specials, checking freshness and sell-by dates, labeling and stocking merchandise, maintaining product quality and safe temperatures, and following food safety and safety procedures. The clerk also reports discrepancies, hazards, accidents, equipment issues, and suspected illegal activity to management.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition, and subtraction.
- Effective communication skills.
Nice To Haves
- Any retail experience.
- A second language, in speaking, reading, and/or writing.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment for customers by answering questions about products sold in the department and throughout the store.
- Gain and maintain knowledge of department products and answer questions or make suggestions.
- Recommend grocery items and inform customers about grocery specials.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise, and provide customers with fresh products they ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
