Grocery Night Clerk
About The Position
The Grocery Night Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving department sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports customers with product questions and recommendations, keeps grocery merchandise fresh and properly stocked, and follows food safety and safety procedures. The clerk also identifies and reports product discrepancies, equipment issues, accidents, safety risks, and illegal activity.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition, and subtraction.
- Effective communication skills.
Nice To Haves
- Any retail experience.
- A second language, including speaking, reading, and/or writing.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment by answering customer questions about products in the department and throughout the store.
- Maintain knowledge of department products and answer questions or make suggestions.
- Recommend grocery items and inform customers about grocery specials.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise, and provide customers with fresh products they have ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
