Grocery Lead | Availability Required 2:30 pm to 11:30 pm

Good Food Holdings Companies•Milwaukie, OR

18h•$20 - $26•Onsite

About The Position

Stocks, rotates and faces grocery products. Assists with the coordination and execution of department operations and work, including ordering and inventory control. Provides exceptional customer service and contributes to a positive and collaborative team environment. This role operates 7 days/week and 365 days/year, with shifts that may include evenings, weekends, and holidays. The position requires completing and maintaining any required food and work safety trainings/certifications. The ideal candidate will engage customers in a friendly manner, work a schedule that meets business needs, demonstrate a solutions-oriented approach, represent company values, and adhere to all work and food safety policies.

Requirements

Must complete and maintain any required food and work safety trainings/certifications.
Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs.
Demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
Demonstrates a solutions-oriented approach to problems or concerns.
Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
Works cooperatively and positively with fellow team members, customers and vendors.
Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
Responds to feedback in order to improve performance.
Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Previous customer service, food service, retail or grocery experience preferred.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Previous supervisory experience preferred.
Previous ordering/inventory management experience preferred.
Intermediate computer proficiency required with skills to learn new programs and technology.
Skills to delegate, plan, and prioritize work.
Basic math or computation skills required.
Skills to read, understand and follow through on verbal and written instructions.

Nice To Haves

Previous customer service, food service, retail or grocery experience
Previous supervisory experience
Previous ordering/inventory management experience
Experience with Microsoft Excel or ordering software

Responsibilities

Orders product according to business needs and maintains appropriate inventory levels.
Guides the work of department clerks, including prioritizing and assigning work, training staff, and ensuring quality standards are met.
Partners with the department management team to maintain excellent department conditions (appearance, cleanliness, signage, service levels).
Assists customers with product selection, shares product knowledge, and makes recommendations.
Maintains awareness of current ads, promotions, holidays, and events, and implements plans accordingly.
Builds displays and arranges products for attractive presentations according to merchandising standards.
Maintains professional vendor relationships.
Participates in inventories, holiday, and sales event planning.
Completes customer special orders and provides follow-through.
Stocks, rotates, and faces products with attention to quality and expiration dates.
Receives and unloads merchandise, checking quality, count, and condition.
Maintains accurate pricing and signage.
Demonstrates excellent knowledge of products, culinary terminology, product labeling, and dietary restrictions.
Coordinates with the Operations department for in-store tastings.
Follows company procedures for processing invoices, transfers, and credits.
Handles damaged and spoiled product according to company policy.
Maintains organization, rotation, and cleanliness of back stock areas.
Responds to emails and other communications in a timely manner.
Notifies department manager or Manager On Duty of any critical situations.
Performs other tasks and duties as assigned.

Benefits

Employee Assistance Program (EAP)
30% staff shopping discount
Medical benefits (for full-time, regular-status staff working 24+ hours/week)
Dental benefits (for full-time, regular-status staff working 24+ hours/week)
Vision benefits (for full-time, regular-status staff working 24+ hours/week)
Pre-tax spending accounts (for full-time, regular-status staff working 24+ hours/week)
Life insurance (for full-time, regular-status staff working 24+ hours/week)
Accidental Death & Dismemberment (AD&D) insurance (for full-time, regular-status staff working 24+ hours/week)
Disability benefits (for full-time, regular-status staff working 24+ hours/week)
401(k) program participation (for full-time, part-time, and temporary staff 21+ years old after 60 days)
PTO accrual from first day of employment
Paid holidays (depending on schedule and tenure)
Supplemental leave pay (e.g., parental, bereavement)
Store incentive program based on financial & operational goals
Paid time for volunteering at a 501(c)3 non-profit
Discounts on some forms of public transportation
Adoption assistance
Up to $40 reimbursement for dinner out or New Seasons Market groceries for birthday