Grocery Clerk

Ridley’s Family Markets•Spring Creek, NV

About The Position

The Grocery Clerk performs customer-service and store-support duties while maintaining accuracy and productivity. The role involves courteous interactions with guests, assisting with purchases, supporting front-end operations, and completing housekeeping and cart-retrieval tasks. Team members are expected to follow company policies and safety procedures, communicate professionally, and provide a positive example for others. Management may assign additional duties or responsibilities.

Requirements

No license required.
Ability to write, speak, hear, and understand spoken language to respond promptly to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Ability to use any equipment necessary to complete courtesy clerk duties.
No experience required.
Minimum age of 16; age 21 required to sell tobacco products and/or alcohol.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and help resolve team member or guest concerns.
Ability to perform duties accurately and maintain a high level of productivity.

Responsibilities

Exhibit and develop customer relations through friendly and courteous behavior.
Promote department and store morale through friendly, professional, honest, and open communication.
Maintain good working relationships with other department managers to support storewide sales.
Comply with company policies, programs, and directives in the Code of Conduct.
Set a professional example for other store team members.
Bag guests’ purchases promptly and efficiently according to guidelines, and carry purchases to guests’ automobiles, placing products safely inside.
Keep bag slots filled and provide supplies needed for efficient front-end operations, using supplies wisely.
Assist with price checks and go-backs.
Assist with general housekeeping and assigned sweep-sheet duties.
Keep the parking lot clear of carts and return carts to the proper store location as directed by management, following cart-retrieval safety policies.
Remove clutter from carts and wipe down children’s carts before returning them.
Do not accept tips; if a guest persists, turn the money in to the service desk, except in Nevada.