Grocery/Bulk Assistant

Natural Grocers•Amarillo, TX

2d•Onsite

About The Position

The Grocery/Bulk Assistant is responsible for assisting the Grocery/Bulk Manager in the successful operation and profitability of the Grocery/Bulk department. This role involves providing excellent customer service, maintaining department standards, managing inventory, and supporting daily store operations. The position requires a hands-on approach and a willingness to contribute to the overall success of the company.

Requirements

Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Ability to manage changing priorities and to stay focused with the task at hand.
Possess a sense of urgency in the completion of tasks.
Possess excellent customer service skills.
Highly organized with great attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Must be able to frequently to reach above chest.
Must be able to occasionally sit, squat, kneel, and climb as needed.
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Nice To Haves

High School diploma, GED or equivalent preferred.
1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
1 year of experience supervising others preferred.
Proficient in MS Word, Excel and Outlook

Responsibilities

Providing World Class Customer Service as a number one priority.
Exemplifying integrity, responsibility, and excellence and adhering to all policies.
Creating inviting, full and shoppable departments.
Assisting the grocery/bulk department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levels.
Assisting the grocery/bulk department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
Ensuring all in-stock products/conditions meet company standards.
Offering and following up on special orders.
Merchandising shelves, endcaps and dynamic displays.
Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Assisting in training and monitoring of department personnel including assigning and following up on tasks.
Conducting active and passive demos.
Working with the department manager to address performance issues within the department.
Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
Maintaining the safety and security of customers and employees.
Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
Continually increasing product knowledge.
Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
Working a schedule based on store needs which includes evenings, weekends, holidays.
Employees are required to be "hands on" and do whatever it takes to get the job done and make the company thrive.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
Npower Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance (Full-Time Crew Members)
Paid Parental Leave (Full-Time Crew Members)
Paid Medical Leave (through company paid short-term disability insurance) (Full-Time Crew Members)
Company Paid Short-Term Disability Insurance (Full-Time Crew Members)
Company Paid Life Insurance (Full-Time Crew Members)
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match