Greeter - Chelsea Hospital

Towne Park•Chelsea, MA

5d•Onsite

About The Position

The Screener will be responsible for asking visitors COVID-19 screening questions as provided by the site and perform temperature checks on visitors. The Screener is also responsible for assisting with guest inquiries, directions, and initial questions regarding the facility or services.

Requirements

High school diploma or general education degree (GED).
Must be at least 18 years of age and be able to pass a criminal background and drug screen.
One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
Knowledge of equipment including telephones, codes and alarms, two-way radios, disaster phone, fire panel and surveillance system
Ability to read, speak and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to understand 24 hour and military time systems
Ability to perform general typing and and/or basic computer skills
Ability to prioritize tasks and remain calm in stressful situations

Responsibilities

Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients.
Asks Guest/Patients scripted screening questions in a polite and professional manner.
Demonstrates a willingness and ability to assist others.
Monitors and responds to emergencies on a priority basis.
Provides Guest/Patients with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
Ensures that patient and business confidentiality is maintained at all times.
Delivers messages, items and/or amenities as requested.
Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately.
Uses only equipment trained to use and operates all equipment in a safe manner.
Is knowledgeable of hospital disaster codes and response plans.
Follows client standard operating procedures for disaster codes and response plans.