GREETER at Fergusons Downtown

Downtown Project • Las Vegas, NV

20d • Onsite

About The Position

As a Greeter at Fergusons Downtown, you are the first point of contact for all guests, creating a warm and welcoming environment that reflects the spirit of our community space. You will assist visitors by providing information, directions, and recommendations, while actively monitoring the premises to ensure a safe, clean, and enjoyable experience for all. This role combines hospitality with operational awareness and public safety, making it essential to maintain strong communication skills, attentiveness, and a proactive attitude.

Requirements

• Must be at least 21 years old
• Must be able to obtain a Sheriff's Card and TAM Card
• Strong familiarity with Downtown Las Vegas, its businesses, and services
• Demonstrated problem-solving skills to handle guest issues and requests
• Ability to establish and maintain positive working relationships
• Fluent in English (verbal and written)
• Professional hygiene and grooming standards
• Friendly, helpful, and effective at guest communication
• Flexible availability, including evenings, weekends, and holidays, is required
• Proficient in Microsoft Word, Excel, PowerPoint, and overall Microsoft Suite
• Excellent written and verbal communication skills
• High School Diploma or equivalent required
• At least one (1) year of experience in a customer-facing role

Responsibilities

• Actively greet and welcome patrons to Fergusons Downtown
• Direct guests to their desired location and provide an overview of the property
• Maintain a daily calendar of events occurring at Fergusons Downtown
• Oversee front entrance ticket sales when applicable
• Patrol the premises to ensure they remain free of refuse, graffiti, and hazardous materials; remove any items posing safety concerns
• Perform regular property walks to ensure cleanliness and safety, including restocking restroom supplies as needed.
• Enforce the City Security Plan
• Perform opening and/or closing procedures
• Proactively prevent crime and report any suspicious or dangerous activity to the appropriate authorities while serving as a reliable witness
• Write clear and concise witness statements to assist law enforcement investigations
• Complete internal incident reports and log them into the company’s database
• Accept packages or letters delivered to Fergusons Downtown
• Monitor and enforce Fergusons Downtown house rules
• Track the number of patrons entering and exiting the property
• Offer to take photos of guests in front of Big Rig Jig
• Perform other job-related duties as assigned by management

Benefits

• Medical, dental, vision, life, & disability benefits after 30 days of employment for full-time employees
• 401K after 6 months of employment
• Paid Time Off available after 90 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED