Greeter
Inns of Aurora•Aurora, NY
•Onsite
About The Position
The Host must act as personal representation of the service and overall hospitality of the restaurant portrayed through excellent customer service and professional demeanor.
Requirements
- Excellent organizational and verbal communication skills
- Ability to multi-task effectively
- Ability to work while standing for long periods of time
- Ability to maintain neat, professional and clean appearance and practices
- Ability to work in a team environment with servers, bartenders, chefs, and other Inns of Aurora employees
- Ability to adhere to proper food regulation standard and health and safety standards
- Ability to maintain calm and collected demeanor under stressful and fast-paced working conditions
- Flexibility with guest needs and hourly schedules
- High school or college degree
- Previous host experience or fine-dining host experience
- Knowledge and understanding of workplace safety procedures
- General wine, food and fine-dining knowledge
Responsibilities
- Greet guests upon arrival and inform them of their reservation status
- Organize and abide by a system to seat guests in an appropriate time frame
- Monitor the guest reservation list
- Ensure the needs of guests are met while they wait for their tables
- Manage and keep track of which tables are available for new guests
- Ensure each server has an adequate amount of tables in their section
- Escort guests to their designated table and inform them of their server name
- Provide menus
- Intuit server ability and personalized needs in regards to volumes of tables
- Assist with moving tables and organizing areas for larger parties
- Tally meal period guest count
- Assist in refilling water, polishing glass and other essential duties throughout shift
- Assist servers and bar staff, as needed
- Attend all mandatory trainings and meetings
- Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
- Follow guidelines and expectations as stated in the employee handbook
- Report all issues in the dining area to restaurant management team
Benefits
- Competitive medical and dental benefits for full-time employees
- Generous paid time off packages for full-time employees
- 401K program for full-time and part-time employees
- Supplementary benefits for full-time and part-time employees
- Highly competitive employee discount at all lodging and dining properties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
