GreenDrop Customer Service Attendant - Floater

Savers / Value Village • Baltimore, MD

10d • Onsite

About The Position

GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. This role is for a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. There is an investment in the career path interests of our people. With aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. The company is made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. Comprehensive onboarding and training from day one is provided through an in-house expertise department, Savers University, which develops and delivers robust training to every team member across the organization. Approximately 90% of training is developed internally, with partnerships with a variety of renowned providers to supplement offerings.

Requirements

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Strong ability to positively communicate and interact with donors, co-workers, and management.
• Must be at least 18 years of age.

Responsibilities

• Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
• Greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Perform other duties assigned by the manager.
• Be on-site during working hours.
• Perform essential job functions with or without reasonable accommodations.

Benefits

• Healthcare Plans: Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Sick Pay
• Vacation Pay
• Paid vacation time begins accruing on hire date
• Holiday Pay (Based on position and full-time/part-time status)
• 6 paid holidays plus 1 additional floating holiday
• Team member discounts (Up to 50% off store merchandise)
• Flexible spending accounts (Use pre-tax dollars for eligible health and day care expenses)
• Employee Assistance Program (EAP) (A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance)
• Life insurance (Company provided peace of mind and the option to purchase a supplemental plan)
• Annual Bonus
• Performance Merit Increases
• Disability Insurance
• Parental Leave
• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed