GRC Technical Product Owner

ManulifeToronto, ON
Hybrid

About The Position

We are seeking an experienced GRC Technical Product Owner to lead the technical design, configuration, and integration of the Archer GRC platform including Archer Evolv capabilities and in-house AI-enabled architecture. This role requires deep hands-on expertise with Archer, AI Platforms, and strong leadership skills to deliver scalable, secure, and integrated GRC solutions in an enterprise environment. The Technical Lead will work closely with Risk, Compliance, Audit, and IT teams to translate regulatory and risk requirements into well-architected Archer and Archer Evolv solutions while leading delivery teams through implementation and optimization efforts.

Requirements

  • 8-10 years of experience with GRC platforms, including 5+ years of hands-on Archer experience.
  • Senior level expertise in: Archer configuration and administration, Archer Evolv concepts and modern AI platform capabilities, Data models, workflows, calculations, and reporting, and REST APIs and system integrations
  • Experience leading technical delivery for complex enterprise Archer environments.
  • Solid understanding of GRC concepts (risk, compliance, audit, etc).
  • Comprehensive understanding of AI Architecture.
  • Experience with Model Risk Governance / Model Risk Management (MRM) and responding to stakeholder queries from an AI governance perspective.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Strong documentation and communication skills with the ability to explain technical concepts to non-technical stakeholders.

Nice To Haves

  • Archer certifications (Administrator, Advanced Configuration).
  • Experience integrating Archer with ServiceNow, identity platforms, or security tools.
  • Familiarity with regulatory frameworks such as ISO 27001, NIST, SOX, PCI-DSS, or GDPR.
  • Experience supporting large, federated, or global Archer environments.
  • Background in IT security, risk management, or audit.

Responsibilities

  • Own end-to-end technical solution design for Archer, Archer Evolv and AI Platforms.
  • Provide technical oversight and expertise across all Project deliverables in all environments.
  • Design and configure Archer and Archer Evolv applications, workflows, questionnaires, data models, calculations and dashboards.
  • Drive delivery of AI products and lead system integrations using Archer APIs and data feeds (e.g., ServiceNow, CMDBs, IAM, security tools).
  • Establish and enforce Archer and Archer Evolv technical standards and best practices.
  • Mentor developers and administrators on Archer and Archer Evolv configuration and solution design.
  • Collaborate with business stakeholders to deliver effective, audit-ready solutions.
  • Partner with Model Risk Management / Governance to support model lifecycle governance and respond to AI governance queries.

Benefits

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence
  • unlimited opportunities for employees to realize their career goals
  • working abroad
  • exploring a new career direction
  • progressing in their chosen field
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