Grassroots & Community Relations Manager

TuroSan Francisco, CA
Hybrid

About The Position

The Government Relations team at Turo focuses on creating policy conditions that enable peer-to-peer car sharing to flourish, with the community at its core. The Grassroots & Community Relations Manager will be instrumental in bringing real stories to life, fostering relationships within Turo's operating communities, and mobilizing hosts and guests as advocates for peer-to-peer car sharing policies nationwide. This role blends grassroots advocacy, community partnership, and policy communications, requiring versatility in executing digital advocacy campaigns and building local community relationships. The ideal candidate is a strong writer capable of simplifying complex policy issues, possesses good instincts and judgment, and can operate efficiently under pressure. They should be intellectually curious, adaptable, and a collaborative team player adept at managing multiple projects with tight deadlines in a fast-paced environment.

Requirements

  • 3 or more years in grassroots advocacy, community organizing, campaign field operations, community relations, public affairs, or a closely related field.
  • Interest in candidates who have worked in or alongside nonprofit, political campaign, advocacy, or technology companies.
  • Strong writing skills, with the ability to translate complex policy issues into clear, compelling language for non-expert audiences.
  • Experience writing for advocacy campaigns, community programs, or policy communications is a plus.
  • Sound political judgment, understanding of the Government Relations context, and ability to navigate stakeholder relationships with tact and professionalism.
  • Ability to take initiative and operate effectively in a fast-moving environment with shifting priorities and quick campaign launches.
  • Strong relationship-building skills, adept at building trust across diverse communities, stakeholder groups, and internal teams.
  • Ability to juggle multiple campaigns, relationships, and deadlines simultaneously without losing quality or judgment.
  • Intrinsically motivated with a desire for continuous growth and learning.
  • Willingness to travel as needed to support market-level grassroots and community work.

Nice To Haves

  • Familiarity with digital advocacy platforms (e.g., Speak4, Phone2Action, Quorum).
  • Comfort using AI to execute campaigns as appropriate.
  • Comfort using AI to work smarter and move faster.

Responsibilities

  • Drive national grassroots advocacy campaigns by developing and executing digital and in-person campaigns to educate and activate Turo community members on policy initiatives.
  • Build and activate Turo's advocate network by identifying, recruiting, and developing hosts and guests to engage with policymakers as constituent advocates.
  • Develop and manage community partnerships with organizations, civic groups, and local stakeholders in key markets.
  • Plan and execute community events (virtual and in-person) to build an engaged network of advocates and strengthen Turo's presence.
  • Create compelling content for Turo's grassroots website and program, including advocate stories, campaign copy, newsletters, and educational materials.
  • Support policy communications by collaborating on content development, narrative opportunities, and messaging consistency.
  • Represent Turo externally at community events, legislative hearings, and stakeholder meetings.
  • Collaborate cross-functionally with communications, marketing, legal, and the broader GR team to ensure alignment on strategy and content.
  • Manage the operational backbone of grassroots and community relations programs, including vendor invoices, contracts, event logistics, and budget tracking.

Benefits

  • Competitive salary
  • Equity
  • Benefits
  • Perks for all full-time employees
  • Employer-paid medical, dental, and vision insurance (Country specific)
  • Retirement employer match
  • Learning & Development stipend
  • Turo host matching program
  • Turo travel credit
  • Cell phone and internet stipend
  • Paid time off
  • Paid holidays
  • Volunteer time off
  • Parental leave
  • In-office lunch, office snacks, and fun activities (for in-office employees)
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