Graphic Designer - Custom

CORKCICLE. • Orlando, FL

2d • Hybrid

About The Position

The Graphic Designer – Custom supports CORKCICLE’s customization business by preparing, editing, and formatting customer artwork for production and creating visual mock-ups for customer orders and sales opportunities. This hands-on, production-focused position requires strong attention to detail, organization, and the ability to manage multiple design requests accurately and efficiently while following established processes.

The designer works with the Atlanta Custom Shop, Customer Service, Sales, and third-party design teams. The role includes routine artwork preparation and time-sensitive mock-ups for customer presentations and sales opportunities. The position is based in Orlando, Florida, with a hybrid schedule requiring weekly in-office attendance as determined by management. It reports to the Director of Product and Design and has no direct reports.

The work is performed primarily in an indoor office environment with moderate noise. The role requires working during core business hours, remaining seated for extended periods while using a computer and communicating by telephone or video, and occasionally lifting up to 20 pounds, with or without reasonable accommodation.

Requirements

• Bachelor’s degree in Graphic Design, Visual Communications, or a related field and at least two years of relevant professional experience, or equivalent professional graphic design experience in lieu of a degree.
• Portfolio or examples of completed design work demonstrating technical proficiency, accuracy, and attention to detail.
• Proficiency in Adobe Illustrator and Photoshop, including modifying, formatting, and preparing artwork for production.
• Strong understanding of graphic design fundamentals, including layout, sizing, formatting, and file preparation.
• Ability to interpret artwork specifications and translate customer requests into accurate, production-ready files.
• Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to use project tracking tools, spreadsheets, and other organizational systems to manage assignments and monitor progress.
• Ability to work during core business hours of 9:00 a.m. to 5:00 p.m., Monday through Friday.
• Flexibility to accommodate occasional schedule adjustments based on business needs and project deadlines.
• Ability to remain seated for extended periods while working on a computer and communicating by telephone or video.
• Ability to occasionally lift up to 20 pounds, with or without reasonable accommodation.

Nice To Haves

• Experience in production design, artwork preparation, custom products, promotional products, or print production.
• Experience managing recurring design requests and competing deadlines in a high-volume environment.
• Experience working in a Mac environment.
• Willingness to learn and use AI-powered design tools as appropriate to support efficiency and productivity.

Responsibilities

• Review work orders, customer requests, and supporting documentation to understand artwork specifications, customization requirements, and deadlines.
• Design, edit, correct, resize, and reformat customer-provided logos and artwork to meet customization and production standards.
• Prepare accurate digital mock-ups and proofs for customer review and approval, ensuring they meet specifications and brand standards.
• Create concept mock-ups and visual presentations for Sales pitches, customer meetings, and new business opportunities.
• Manage and prioritize multiple artwork requests according to production schedules, deadlines, and business needs, including responding to urgent requests.
• Follow established workflows to track projects and deliver work within required timelines.
• Maintain organized project files, artwork documentation, and status tracking.
• Identify missing information, potential errors, or obstacles that could delay work, and communicate concerns to appropriate stakeholders.
• Quality-check completed artwork and mock-ups for accuracy and compliance with customization requirements.
• Collaborate with the Atlanta Custom Shop, Customer Service, Sales, and third-party design teams to support project execution and timely delivery.
• Identify opportunities to improve processes, streamline workflows, and increase consistency in managing design requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level